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April 2024 by Melissa Johnson
Horrible service. Waited 20 mins for two simple combos and the food was cold and tasted old. They need to train their employees not to watch one girl do all the work while the rest talk.
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April 2024 by Phyllis Arnold
Some outside is cleaner some staff is more friendly depending on what part of town
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April 2024 by Beepo Beep
they gave me a free chili :)
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April 2024 by Becca Triplett
It does the trick. Standard Wendy’s. They get my order correct 99% of the time. It’s the usual fast food wait time and level of friendliness that you’d find at any other fast food joint, but a smidge better.
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March 2024 by Barbara Pipes
Good Food/ Friendly employees/ fast service/ no complaints from my family.We will return soon.
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March 2024 by Murry (I Wanna Go Sailing)
The food is good, and usually hot. Employees are always friendly and courteous, but this place is always so slow, especially in the drive-thru.Update 3/24/2024 - the drive-thru was slow moving so I decided to go into the dining room. Food taste is mediocre, and service, while friendly, is still extremely slow. To say this place is in need of a good cleaning is an understatement. From the service counter I could see food and napkins all over the kitchen floor, and especially under the fry station. The condiment counter and the drink dispenser were equally disgusting, and I don't think a single table in the dining room was clean.I don't think I'll be eating at this location again, which is a shame as this is the closest location to my home.
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March 2024 by Bord Byrn
Place needed cleaning badly.
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March 2024 by Fred Alan
For fast food, it's not bad at all. Good choices for breakfast, lunch, and dinner or late night also. Charlestown Rd location in New Albany is now open until 2am every day (6am-2am). Be nice to them, they'll be nice to you.
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March 2024 by David T
Great no issues. Very friendly
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March 2024 by Idonno
The woman at the pickup window was rude and all because I asked for the rest of my order,a frosty that she forgot amd then remembered we did order. Other than that the food was great
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March 2024 by Kelli Metzger
Store gave my order to the wrong driver. When I called in inquiry about a refund the manager was rude, talked over me, and refused to offer a refund. She proceeded to hang up and upon calls back just answered and hung the phone up.
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March 2024 by Vittitoe J.A.
Very good experience.
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March 2024 by Mike Snyder
The past couple of times that I got a Dave's Double hamburger the patties were overcooked to the point that they were somewhat hard, dry and flavorless. I used to really enjoy their burgers and thought that they were tops. Their fries are still good.
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March 2024 by Alan Dodson
So far this was "The Best" experience at a Wendy's, bar none.
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March 2024 by Steven C
What happened to fresh and made to order? That’s what made Wendy’s so awesome. You’re telling me you have spicy chicken, you used to server a spicy chicken wrap, but now you can only offer the grilled wrap? We all know that bull junk. Get it together Wendy’s.