Kabelins Ace Hardware in New Carlisle, Indiana is a highly helpful and friendly store that serves the local community. Customers appreciate the personal service provided by the staff, who are quick to offer assistance and guidance. One reviewer shared that they needed a replacement key for an electric snow thrower, and the staff helped them immediately, making the process quick and easy. The store is well-stocked for its size, and customers find it convenient, especially those in rural areas who prefer to avoid larger stores like Home Depot. The associates are described as helpful, friendly, and attentive, often noticing when customers need help and offering assistance without hesitation. The store also offers small touches like free popcorn, adding to a welcoming atmosphere. Parking is a bit tight, but overall, visitors find it a good place to pick up supplies, especially when in a hurry or during projects. Customers feel confident shopping there because of the excellent service, knowledgeable staff, and the store’s convenient location. As part of the Ace Hardware chain, it embodies the "Helpful Place" promise by providing personal service, quality products, and a community-focused shopping experience.
Came in on Saturday 2/7 for a roof rake and had a pleasant experience. I wish I was better at remembering names but the lady salesperson was so sweet and helpful, both cash register gentlemen were pleasant. I really enjoy going to Ace's vs the big box stores and need to make an effort to come here more often when I can.
December 2025
They always have that little specialty item you need.
November 2025
People are very friendly and knowledgeable. I enjoy going there for the great prices and the great people.
