AutoZone on S Memorial Dr in New Castle, IN, is a well-regarded auto parts retailer known for its friendly and professional staff. Customers appreciate the attentive employees who are eager to help, answer questions, and provide assistance with car parts and accessories. Many reviews mention the helpfulness of staff, including employees going out of their way to assist in difficult situations, such as fixing windshield wipers in the rain or locating parts on the wall. The store offers a wide selection of new and remanufactured hard parts, maintenance items, and accessories, making it a convenient choice for vehicle needs. Customers often mention positive experiences, emphasizing the staff’s kindness and willingness to help. Overall, AutoZone in New Castle is seen as a reliable and helpful store where employees value customer satisfaction and are ready to assist with any automotive concerns.
Brad D was a very nice guy and very helpful employee and went above and beyond to help me with my car repairs and was very polite
July 2023
Super helpful staff that really knows their stock. I was in and out in five minutes flat.
January 2023
Very fine, attentive staff.I ask a lot of questions to try and understand and they were very helpful and "friendly". There are many choices in today's world, but do give these gents a try...
