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December 2023 by April Long
Horrible wait times , disposition of unfriendly attitudes
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November 2023 by Amber Patton
They are very slow at the pharmacy other than that the store is fine.
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November 2023 by Brandon Bogue
Make your own medicine it would take less time than this CVS would take. Been waiting on my medication for 6 days and it is still being processed. Got to love the speed and organization of this store.
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November 2023 by Carl Overby
This place is terrible. They always have a "broken" drive thru window in order to force you inside, where you will then stand in a line for an hour, only to be told your medications aren't ready. Don't bother trying to call and find out beforehand, they simply hang up on you when you call. Incompetent.
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November 2023 by Joshua May
Terrible pharmacy!!!
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October 2023 by Emily Scudder
It’s always at least a half hour wait whether waiting inside or drive thru. I’ll get a text my meds are ready and wait all that time for them to not be ready
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October 2023 by Sarah Kieninger
Routine
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October 2023 by Crystal Daffron
My husband takes diabetic medicine, online says everything is filled, I go there and they say "oh online is messed up".. I had to ask for a pharmacist when they said they didn't gave his insulin because it was out of stock, this is the same insulin they said the day before they'd have ready in "30 minutes" so I said I'd pick it up the next day instead of waiting the 30 minutes. Once I asked the pharmacist, what should my husband do, should he go to the ER or what, they finally said they'd have it ready...in 30 minutes.(thought it was out of stock??)So I just stayed and waited.Every single time in the past two months I go in there they always say "it will be 2 hours" or "it will be tomorrow" we finally switched over to walmart and despite being told "all pharmacies are going through this" i was amazed how quick and easy it was. No problem whatsoever and super quick, and friendly. Do yourself a favor and switch to anywhere else. CVS must not be paying as well as other pharmacies because they cannot seem to get people. I honestly think the employees are trying to sabotage sales, probably because they are so short staffed and overworked. Corporate needs to step in before they get closed down.
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September 2023 by Tasha C.
I have called for 2 days to check the cost on new prescriptions and have been on hold for 45 minutes both times. It's pretty ridiculous the customer service is that bad! Time to change pharmacies!
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September 2023 by Tresa
Don't use this pharmacy. They take 3 weeks to fill prescriptions. I am filing a complaint with the attorney general. People getting sick and die due to this pharmacy not filling prescription.
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September 2023 by Darla Spence
This is the worst pharmacy I've ever dealt with. They NEVER have prescriptions ready even after sending a message that they're ready for pick up. It's extremely frustrating. If not for my insurance requiring me to go there, I'd have transferred out a year ago. The head pharmacist sent me on a wild goose chase trying to get my mother's prescriptions filled. It took 3 days. 6 hours were spent either at the store or driving to Greenfield to speak with her doctor about what he said was all of a sudden wasn't covered by Medicare. Luckily, my last trip was on the weekend when a knowledgeable pharmacist was working. There was nothing wrong all along and her original prescription was covered by Medicare. All of her prescriptions have since been transferred. I just wish I could switch mine! Don't go there unless you have LOTS of extra time and available frustration.
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September 2023 by Kory Ridge
My SO is having too many issues with this pahrmacy, they had prescription for over a week now, and they had it filled within the last 22-24hrs, yet somehow they lost it.....How do you lose a prescription in less then a day that has an area to be set aside for pick up later on in their area. Do people just not care? Do they not have the necessities from corporate? It doesn't really matter the fact or reason because this seems to be a solid continuation that has yet to be properly fixed, CVS corporate needs to get things in order and follow suite all the way down to be bottom of the pyramid in every way and aspect.
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September 2023 by Breezy Huber
I just spent a ridiculous amount of time on hold and gave up, unsure of how hard it could be to simply pick up the phone. Surely there was SOMEONE available in the amount of time I sat on hold. Do better.
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August 2023 by Lark Green
My doctor’s office was on hold for over 40 minutes with this CVS location before giving up because no one answered. I’ve been in there while the phones rang and rang, and no one seemed bothered. I don’t think I’ve ever seen anyone there answer the phone. It is next to impossible to get any problems resolved.Today, I was interrupted by the lady at the register 3 times during our 45 second conversation, only for her to cancel the incorrect prescription, so now I have to drive back (because they won’t answer the phone). I’m cancelling all my prescriptions and transferring them somewhere else.
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August 2023 by Erica Cherry Pie
One of the worst places u can go to if you’re wanting ur prescription on time. If you want it 5 days late then this is a great place for you. If you have nothing to do during the day then you will enjoy the 2 hour wait to just speak to someone just to be told to go to a different line then argue with the other person about having a script then after 45 min they will then find the script and then tell u they have to many prescriptions to fill that day to come back tomorrow then you get to do it all over again. They will also laugh in your face when you state u have to take the prescription every day and you have been trying for 5 days to get the prescription. So do yourself a favor and go to a different pharmacy unless if u like waiting in line for hours at a time