-
February 2024 by Jeffrey Cates
Normal weekly trip.
-
February 2024 by Tina Bowsman
Store was very dirty and customer service was not very good
-
February 2024 by Angela Raines
Kroger always has fresh produce and meats. Good sale prices and friendly employees. I wish there was a bigger selection of non food items.
-
October 2023 by Justice Bell
Good place to shop, Pharmacy is good too. No complaints.
-
August 2023 by Michele J.
This morning I stopped and got gas at the New Castle Kroger as I was waiting for my son, he's was pumping my gas I open my bank app and see that Kroger put a hold on my card for $175.00! My little car took $42.01 filled up. I was told by Kroger it should go back on my card in 24 hours. Will it be returned to my card on a Saturday!?!!?!! Who knows, but if you use your debit card at the pump expect a hold on your card. I don't need that money for anything today but what if I did!!...It's just to bad i guess.! No more gas from Kroger!!! Lesson learned!!
-
July 2023 by Amber Patton
They have really good deals on meats and they have really good deals on their produce.
-
July 2023 by Rachel Meyer
Two weeks in a row the the deli has completely messed up our party trays for two events. The first week week the tray of sandwiches where all the same when they should have been multiple my email says variety of sandwiches and they all had chicken on crescent. This week for my daughter's 2-year-old birthday party a week in advance we ordered pinwheels and a Sandwich tray as well as cupcakes from the bakery. I have the email to confirm everything, when I went in they didn't have the order at all and just said sometimes that happens no apologies to nothing. This is ridiculous you people at Kroger need to get your stuff together.
-
June 2023 by Sondra Hurd
I do apologize if it is related to supply chain problems, because I know thats messing a lot of people up right now. But this location needs to step up their game on keeping their pop stocked, if that is something they are able to do.
-
May 2023 by Arbitrage Addict
Without a doubt the worst grocery store around. Hardly any cashiers working, extremely long lines for the self checkout but worst of all is the sale pricing scam. If you aren't really good at math they will soak you every single time. Discounts are rarely right and sometimes not given at all on the sale items. We only go there every few months but have to go to customer service for a partial refund after reviewing the receipt on every trip.
-
May 2023 by David Herring
When you employee is so high they can’t take your order at the deli. That’s the kind of day it was today.Update 5/11/23. Came back and no one is at the deli counter. Been standing here 10 minutes now. They allegedly sell Boars Head meat which has a factory here. Unfortunately, you can’t buy what we make. They saw me standing here and ignored me.
-
May 2023 by Mary Duplisea
Roxann that works at the self checkout, is such a pleasant and helpful employee. I really appreciate her helping me. I’m older and often need her assistance. I feel bad always asking for help, but she’s always so nice. Thank you Roxanne for always smiling and being so pleasant.
-
May 2023 by Perdue Tribe
Pick up here is ALWAYS a problem I have never had a good experience with it . Raw meat bagged with fresh fruit, bread crushed , cans on top of chips . Items said to be out of stock but I went inside and found them.
-
April 2023 by Hilary Logston
Do not use their pick up. Not once but twice they never had my order ready. It took hours later to get my order. Kroger will no longer get my business. No calls I even alerted on app when I was leaving home to pick my order up. Kroger has gone to hell they never have products in stock. Past my pick up time and no order yet.
-
March 2023 by charles bowman
Nice pharmacy service and they greet you with kndness
-
February 2023 by Cierra Bennett
It's very upsetting when I get off work and have just enough time to grab a few things I need before you guys close and then your employees decide to lock the doors 25 minutes early it's completely unacceptable especially by a manager. They wouldnt even let me in the building I had to wait until a customer left just to get it. Its ridiculous when you close at 11 and your doors are locked at 10:35-10:40. I get it everyone wants to go home but do better please.