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December 2023 by carla bennett
I love going into Star on Parkview. They are all so very helpful and if they cannot help they find someone who can. Angela has been a huge help in the past. I definitely will continue doing all my banking there and now my son and his fiancé bank there and also my new granddaughter has her account there. Thank you Star!
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November 2023 by Glenda Johnson
The staff is very nice had no problems they are very helpful if someone uses your debit card unauthorized I will be banking with star always
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November 2023 by Vicki Marshall
Star Financial has been my bank for over 30 years, so I've interacted with MANY employees (in-person & video).-Great notifications.-Terrific Customer Service (quick, knowledgeable, friendly).-If an employee isn't sure of an answer, they get someone who is.-Good hours.-Online banking easy/fast.-ATM/Video banking very dependable.-VERY Helpful if you have a problem.-Good fraud protection & consultation. Hours available for fraud questions are great.
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November 2023 by Debi Ware
403 Parkview Dr in New Castle has been where my career took off and ended when retired after 43 years. Loved serving the customers & community. The team at Parkview is carrying on those two important things that will make this branch continue to shine & grow. Keep up the great work in taking care & serving Henry County. Keep doing what your doing Parkview team…it’s working.
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November 2023 by Lisa Smith
Every person I've ever worked with at Star have always been kind and helpful. The video banking is also amazing with very convenient hours for me because of my work hours.
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November 2023 by Gabriel Poore
Love the small town feel but with big bank accessibility! The orbi machines are such a convenient feature. I run my small business through them and have zero complaints, I’ll bank with them forever!
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October 2023 by B&E Edstene
We were very disappointed that we had to move a sizable amount of money from Star, where we have banked for nearly 50 years. We could not get the best rate on a new CD with Star because it had to be “new” money.We did move the funds to a new bank and got a great rate. It feels convoluted that they would give up those funds to another bank and ignore a long term relationship.As retirees we must make our money work hard for us.
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October 2023 by Tina Cavanagh
Star has always been great to me and helped in every way with my banking needs. Great customer service and very friendly.
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September 2023 by Norma Brenneman
We have been a Star customers since 1975 (48) yrs. Never had any problems with anything. Hands have changed a lot at my local branch and no one seems to know who you are when you enter. That's my only issue after all these years.
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September 2023 by Wendy White
The star at Star in New Castle, IN is always so nice and helpful. I have banked with them for the past 13yrs. There is no other bank I'd trust as much as Star ⭐
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September 2023 by Heather Harmon
We Love our bank and staff! They take amazing care of us all the way around!
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September 2023 by BK York
We have had very positive experiences with Star. We recommend this bank!
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September 2023 by Donna Showalter
Star is a great bank with lots of friendly face. All are very helpful and I wouldn’t bank any places else.
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August 2023 by Brenda Martinez
Fraud is very true in this day in age and everyone should be careful and vigilant. I was so thankful that the assistance from Star Bank was awesome! They were very helpful in this matter and everything was resolved in a small amount of time. Thank you staff at Star Financial Bank.
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August 2023 by Nancy Webb
I have had both personal and business accounts with Star Financial for many years, and I have always been able to count on them if I had any issues pop up. They're friendly, helpful, dependable, and I know I can trust them!
