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January 2024 by Lauri Wearley
I’ve been bringing my vehicles to New Haven Good Year for many years!!Josh is such an amazing person and always willing to help!And new employee Marcus just adds to the class of this establishment. He was helpful, kind and explained things so I would understand.I recently moved closer to the Coldwater rd location. I called for days and not one single person picked up AND if you were lucky enough to get your call answered you were put on hold only for them never pick up your call!!I will gladly keep driving this distance for quality service and kindness!
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October 2023 by Cheryl Janeway
They were great. All my future oil changes and other vehicle needs will be done at Goodyear in New Haven.
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September 2023 by Mike Moore
Timing and price was right on! Great buch of guys! Problems I didn't know were found also and I'll be back to have them taken care of!
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May 2023 by Heather VonDarling
We ran into a bit of an issue while on the road and Terrance took care of us immediately! He replaced the valve on our camper tire and got us back on the road in minutes!!Fast, friendly service with a smile!! Thanks a bunch!!
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April 2023 by Jeff Howey
NewHaven, IN location. I had a screw in my tire and was heading out of town the next morning, the first location I went to couldn't help me at all so drove across town to NH which is where I had been going for 30 years and they explained they were busy but would work me in as soon as they could which is all I was hoping for, an hour or so later I drove away with a free tire repair and a new battery that they found was needed. I'll be driving the extra distance for any tire related items from now on.
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February 2023 by Ashley
I WILL NEVER take a vehicle back to Goodyear in New Haven. I took my Explorer there for an oil change. They put it on the lift bent a piece under the passenger door. Broke the plastic that covered it. Pushed out the fender. Put a dent in the passenger side door. Didnt notice till I took it to get it washed and then seen all the damage. That was explorer #1. Same day explorer 2 they drove over the parking curb and pulled the chin cover. Previously they have wore oily gloves in the vehicle. CUSTOMER BEWARE. Search vehicle for damage before you leave!!! Wish I would of!
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January 2023 by Joshua Raber
I bought new tires here a year ago and they're still going strong. A few weeks ago my Buick threw a battery charge code when the temperatures plummeted while I was driving to an appointment nearby. I called the shop to be sure they were open on Christmas even and in fact they were. Joshua was working the store and assured me they would run diagnostics and see what was causing the code to trip. Sure enough within an hour i got a call notifying me that the sensor had been tripped simply due to the severely low temperatures. My battery and alternator were both new within a year so i figured it was just something minor. Josh informed me that my battery was still fully charged and that the alternator was indeed still fully functional which helped put my mind at ease. I'm thankful for Goodyear and that their staff was available on Christmas Eve. Thank y'all for your excellent service
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January 2023 by Tamara Campbell
Josh and his team went above and beyond to get my truck running so I could get to work tomorrow!
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November 2022 by Kaelyn Noe
Great place highly recommend! Truly respect their honesty, hard work, and respect alone as people. I was in a roughy situation recently me and my father were heading on a trip from Michigan to Indiana. Along the way we felt a wobble in the truck it got worse and we knew we couldn’t drive it was risky whatever was wrong, we started to search mechanics around and because of these peoples hard work they were the only place open nearby. When we got there we seen they were packed but we explained what was going on and they still managed to check out our truck, turned out all our lug nuts fell off one tire besides one lug nut left, we got extremely lucky. This amazing team worked on our truck overnight, drove us to a hotel nearby and had are truck ready and back on the road by 10am the next morning so we could continue are trip. Will forever appreciate this place and amazing people!
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November 2022 by Andrea Burns
Called good year to see if I could get a tire repaired. Jeff let me know there wasn't anymore appts for that day, but he worked me in n I didn't mind waiting. I just appreciated he was able to help me out w this. Very good customer service to Jeff n his staff. Definitely would recommend this place!!!! Thank You Again...
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November 2022 by Leta Greer
We were on a road trip from out of State. We started losing pressure rather quickly in our tire. Happen to find Goodyear in New Haven. Josh was wonderfully kind, the tire was in stock, and he got us back on the road in no time.
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November 2022 by Angela Harris
Scheduled an oil change and tire rotation. The guys were very friendly and the oil changes were 25% off
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October 2022 by Mandy Myers
I've been coming here close to 20+ years and I've never been disappointed. Every staff member throughout the years has been nothing but pros. Thanks so much for making me feel safe in my travels.
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September 2022 by Chad Jay
I did my tire order online only and had never visited prior to the installation. The counter person was pleasant and gave me a pretty close estimate of time it would take. Very pleased with service and timing. They did indicate there was an alignment issue with front right and I did have them adjust it. The car did seem to drive better after tires and alignment. Happy with results and will definitely consider using this location again.
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September 2022 by Elmer Johnson
I have taken my vechicles to New Haven Goodyear for many years for tires replacement and routine services as well as suspension repairs (brakes, shocks, etc.). I am pleased with their work and the cost is less than most places.
