-
August 2025 by Patrick Powell
These guys know what they're doing.I went there to replace my headlights and do a free diagnostic and absolutely loved it.The guy went out of his way to help me.I appreciate it
-
July 2025 by Brooke WW
The customer service at Auto Zone is fantastic. I walked in and they assisted me right away. I needed to have my car checked because the Check Engine light was on and Cary was awesome. Thanks, guys!
-
July 2025 by Gabrielle Miller
Great service! I showed up with a dead battery and within 10 minutes it was changed and I was back on the road! (Thanks Grant!!)
-
May 2025 by Julie Stanley
Helpful staff guided me to the right parts. Very friendly, thank you Phil
-
April 2025 by Jim Butler
I needed to exchange some brake rotors and pads today, for a truck I was working on for a neighbor. He had bought the parts at AutoZone in Newburgh and left them for me, along with the receipt, but they were incorrect for this application. He works nights, so he was asleep. I went to AutoZone to see if they would let me do the exchange with his receipt. As I was trying to get the door open with two rotors in my hands, Lindsey ran over to help with the door. She then proceeded to look up the parts, and help get the correct ones. Understanding the situation, she let me make the exchange. She was extremely helpful and kind! Then, to top it all off, when the correct parts cost about $6 more than the original parts, I found that I did not have my wallet, since I was in the middle of the job, and had been crawling around under the truck. I was preparing to go back home and get my wallet, which would have delayed me more, but she offered to pay it for me. She went and got her debit card out of her purse and paid the charge!! You just don't often see people do something like that. I said I can't believe you're so trusting. She said it's not that much - I'll just pay it for you. When I told her I would bring the money back, she said it wasn't that much, and to just pay it forward. I said Oh no, I'll bring it back today, and I did, when I finished the job. I just couldn't believe the kindness, and willingness to help with every aspect of my trip there. She is definitely a top-notch person and employee! If only everyone was so helpful! That kind of attitude makes people really want to do business there.
-
March 2025 by Christopher Wolsiefer
This store has the best customer service I’ve ever seen. Richard and Thomas are awesome people. I ordered parts online after ordering Richard called and let me know that one part was not in stock but would have it the next day. The next day he called me to make sure someone had called me to let me know they had everything ready for pickup.
-
March 2025 by kimberly koch
I want to thank Grant and Lindsey for their help today with the awesome service they provided for me. They were very kind and helpful. I appreciate you two and sharing that this Newburgh location is the best for automotive needs.
-
February 2025 by Misty Standage
Lindsey at AutoZone Newburgh is fantastic! She helped me change my headlight and figure out the timing belt problem on my car. Thank you!!!! :)
-
February 2025 by kitsy james
Grant was amazing and assured that we got enough oil in our vehicle which was 3.5 quarts! He was so nice and a great help!!!
-
February 2025 by Ron Heady
My wife and I own a 2019 Chevy Traverse. This past week, the engine light came on and my wife dropped by AutoZone in Newburgh, IN to see if they could tell us what was causing the light to come on. They used their scanner and it showed it was a canister purge valve. I called a few days later to find out if AutoZone had the part in stock and the price of it. The Gentleman I spoke with was very knowledgeable and informed me they did have it in stock and quoted me the price, but also advised me that Chevrolet had a recall on that part. To make a long story a little shorter, Chevrolet had put out a special circumstance on the part and it’s covered on our Traverse. I spoke with Grant the manager and he was super helpful and I couldn’t remember the name of the Gentleman who helped us, but wanted them to know how much I appreciate their help. Due to my health, I’m retired from the Spencer County Sheriff’s Department and live on a fixed income , so this was a true blessing to us.
-
January 2025 by Bailey Niblett
Incorrect parts given multiple times as well as 4 different occasions had parts transferred from another store and when arriving next day to pick up they inform the employees didn't order stuff right and it was never transferred.
-
January 2025 by riley browning
I go out of my way to go here. Grant and Richard are always so kind and helpful!
-
December 2024 by Sarah Kanet
Matthew went above and beyond, helping with my headlight. He assured he had the right bulb, installed a new receptacle that had the rubber striped and made sure it worked! He wanted to make sure that my lights were working the best they could before I left!!! Amazing job!!!
-
December 2024 by M K
They don't know the difference between duralast and ac delco.
-
October 2024 by Landan Darrow
Had a bit of a problem with a online order I messed up on after fighting with it for a few days I talked to the manager grant and he did a excellent job in getting that taken care of, Keep up the great customer service man it’s greatly appreciated
