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June 2023 by Raelynn M.
This was the worst place of my life. When I got there, there was roaches climbing all over the places, and the workers were yelling at the customers for buying more than two items. It's crazy they need to back off.
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December 2021 by Summer H.
I had a very very very bad experience with the pharmacist December 19th. I walked in to get my prescription for my sick children that was sent in around 4 pm. I didn't make it to the cvs in Newburgh until around 9 due to unforeseen circumstances. I go to the pharmacy say I had to pick up the pharmacist said " your sons already done but we've have to do your daughters but we have already started on it give us 15 minutes. " so I went to walk around no big deal. After 20 minutes I walk up to him talking to another woman saying they were out of stock and she said " your out of stock of so and so medicine"? he was like that's not your prescription it's this she proceeded to tell him he was wrong he said the last name is hale right? That's when I stepped up and said no that's me. NEVER ONCE APOLOGIZED FOR HIS ACTIONS OF TELLING SOMEONE MY INFORMATION. what if it was embarrassing. So he's like we don't have it which leaves me confused because previously he said they were already started on it. He stopped talking to me in mid conversation and went back to helping the other lady when I don't know what to do about getting this script filled my child NEEDS. HE told me all other cvs were closed which was a lie and I could have made it to another one. A nice lady tried to help me and call over to the other 24 hour cvs to see if they had it but unfortunately no answer. So I just left with my sons prescription. I get home with my sons and its NOT MIXED. It's just a powder which made me pretty mad after the man was already super unprofessional with me so I tried calling for 20 minutes to see if there was anything I could do instead of going back. NO ANSWER so I went in. The nice lady there automatically apologized but I wanted to talk to the pharmacist since he was supposed to see the script last. He automatically blamed the lady that went above and beyond to help me. So that made me very frustrated due to my altercation prior again never once saying sorry. He acted like it was no big deal at all when my child is sick and I needed to get him to bed and get his medication started he is one. I started questioning him because I did not un how he could just blame his staff like that and not apologize. I would have just looked over it if he hadn't handled it the way he did people make mistakes No big deal. I calmly asked how come could it possibly not be mixed when they say your script will be ready and filled in 15 minutes. His excuse he gave me was complete nonsense and I said I'm sorry I just don't understand and began to walk away. He then said that's because your not working back here and don't understand how it works and we're super busy! That's when I got really upset. He then said hear that phone ringing right now that's another prescription coming in I have lots of them so it's not just you and your prescription which I obviously know that. But if you can't do your job and apologize and make the medication right and handle high stress and demand dont be in a line of work like that. Things got worse and I ended up walking away as he continued mouthing off I got in the car and called my husband because I was completely shocked by how this man treated me. He called the pharmacy and they answered him not long after he called at all and the man had the audacity to call me rude after my husband asked him to list his job description. My husband said does your job consist of checking the script every time before it goes out. He said yes it does I have to check everyone before it leaves here. Which obviously didn't happen. Needless to say this man is very rude so if you need something done go in the day if all possible. I know nothing will be done based off this because everywhere's short staffed but I'd rather have no staff then this man. I never have made a review on a page before I'm very easy going but my situation was handled completely wrong no apology then I was told I was in the wrong and rude fo
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September 2021 by Google user
Worst Customer Service Ever!
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July 2021 by Stacey B.
Let me tell you why you should never use this pharmacy as it is a matter of your life. My son spent 7 weeks in the hospital with grave injuries and came out of it but with a weakened heart - advanced heart failure. He Experiences horrible nerve damage due to all the surgeries. We have to keep his heart rate down to around 80. It's been staying at 113/120 recently due to his pain. We already had one trip to the ER that weekend. The plan was to up his pain meds because he was on a very low dose and to keep him from going back to the ER. He hadn't slept in two days due to the pain. We went to pick up the RX only for the pharmacist to refuse to fill it. We tried to explain the situation that all his specialists agreed that the was the best plan for now. He said he had the right to deny it. We said you do not know more than his specialists and basically he said yes I do. There are no interactions with other drugs. Things escalated as we were panicked. We probably won't be allowed to go back. We have been through a horrible experience the last few months with almost losing our son and healthcare in general is hard to maneuver and these turds are playing God with my sons health. This was only our second script for pain meds and they denied it because we were short a few days from the refill date. The Rx was to get him through to next week until we had a plan. It was only a 7 day RX. Today my son sits in excruciating pain with a high heart rate. We will be returning back to the ER tonight (Saturday) to get his pain level down. Once he is comfortable again, I will do everything in my power to sue/prosecute this location for negligence. As we were leaving the tech said in a smart ass and condescending voice, have a nice day, like a child. We are sitting here looking at our son with tears and feeling helpless while he suffers. This is no joke people. I am angry that they can take such a stance while playing with someone's life and joking about it when we left. I am done. Fuck you CVS.
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October 2020 by Amy Bidwell
Worst Customer Service Ever!
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October 2020 by Mr. Austill
Great place. But rude employees and expensive. You can go to Walmart and get same things cheaper
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May 2020 by Tiffani W.
They can never find my prescritpion,always out of stock and rude in drive thru. I get the same meds every month for the last 3 years. Still never have them on stock, so frustrating. My dog needs insulin syringes, again I get them every month and they always act like they have no idea what I'm talking about and get snippy about it I realize they are super busy, but het a better system and more staff !!!!!! I am converting almost all of my to mail order!!!!!!
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December 2019 by Gregg H.
I was traveling in Evansville, IN and needed to see someone about my cold and earache. I made an appointment the night before for 9am in the morning. I showed up about 10 min early and was seen immediately. Got a prescription filled and was taken right in. Great service, nice people. The store could use a facelift though.
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April 2019 by Carolyn Neeley
CVs higher than a cats back! Lol it's amazing they believe people will pay extra for pure trash!
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December 2018 by Noah N.
The pharmacy is constantly out of stock, they always try to overcharge people. Rarely do I ever have a good experience with them. They make everything more difficult than it needs to be and constantly give you the run around. I've been working on getting this medication and they told me it would be ready today, so I show up and the guy tells me it hasn't been ordered yet and that he can order it for me. It's a medication that I have to have to go into remission. Thanks CVS for constantly letting your customers down. The only reason I have stayed with this pharmacy is because they are the only ones in my area that carry a different daily medication I need.
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November 2018 by Paul Cron
Convenient Pharmacy with a med clinic in case you have a cold or need a flu shot
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November 2018 by Matthew Templeton
With an average wait time of 45 minuets in drive thru, and in store just to see about the meds, it’s about time either they create another CVS in Newburgh or find a more productive way of getting meds out to customers.
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November 2018 by Jason Dicken
No issues!
