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February 2024 by Tracy Dorsch
We had our meal delivered but the food was horrible. It was tasteless. Hit but the meat was so thin you could barely see the turkey and the roast beef was so thin. You mainly tasted lettuce and that was it.
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January 2024 by kyla lovell
horrible stupid people made us pay for our food twice bc they “didn’t receive online payment” but we paid with a literal card on the app. poor delivery girl was put in an awkward position. they also didn’t cut the sandwich in half like we asked but it’s okay at least we got our brownie i guess… never ordering from this location ever again ???edit to add, they also gave us the wrong food ?
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January 2024 by Jenny Murphy
Vegetarian options: So disappointing to get home with my drive thru order only to find my veggie #6 sandwich is full of rusted lettuce. It was disgusting.
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December 2023 by David Zaldivar
Great sandwiches.
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August 2023 by Inconnu
Food was fresh and flavorful, service was fast and courteous, portions were generousI will be back
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July 2023 by Starla Kuper
Pre-ordered catering for my daughters cheer team. They told me a man by a name I don’t know picked it up. I did not send anyone there to pick up my order nor approve that. The restaurant will not remake the sandwiches or refund my money! Horrible service for a $70 order!! Not to mention a waste of money!!I’d say they told the man my name and he was confused/misunderstood or there was some type of error on their end! So instead of this being a convenient thing to do for a snack—I had to rush around and find a back up plan!!! Don’t cater through this location bc the service is horrendous!!
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July 2023 by Bob-Bea June Alldredge
Horrible customer service !!
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July 2023 by Courtnay Nicole Nevil
My daughters team cheer mom pre ordered lunch for their 5 hr choreography today. When she went to pick up this large order they told her someone by the name of Bill had picked up her order and refused to refund nor remake the sandwiches for her. She was the ONLY person listed to pick up the order. This just infuriates me she even had to deal with this! She was 1 person and had to frantically find another choice for lunch for these 26 kids! What terrible service!
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July 2023 by Starla Kuper
Pre-ordered catering for my daughters cheer team. They told me a man by a name I don’t know picked it up. I did not send anyone there to pick up my order nor approve that. The restaurant will not remake the sandwiches or refund my money! Horrible service for a $70 order!! Not to mention a waste of money!!
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July 2023 by Stephen DeCosta
Ordered a club lulu, gave them the specific number for it and they gave me a tuna sandwich instead. This is after repeating my order twice. Way too expensive for them to mess up my order like
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June 2023 by Jeff Davis
I ordered a combo meal and paid around $14 for it. I ordered a Coke and they gave me a diet coke. I've contacted them three times over the past three weeks to either get a credit for a Coke or a refund in the amount. They have not gotten back to me. 2.79 isn't a lot of money, but when these places keep messing up...a dollar here and a dollar there adds up quickly. If they don't have the business acumen to contact me to make it right, they have lost me as a long time customer.
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May 2023 by Saige B.
I've been a fan of Jimmy John's for a while but this store is losing me. The last time that I was in there I moved tables twice because there were ants. I know it's summer time but seriously I should've left right then and there. While I was waiting for my food, someone I assume was a delivery driver was leaving, he looked like he hadn't showered in days and his shirt was dirty. Then, when my sandwich finally came out, it barely had any meat on it. Overall disappointing experience.
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March 2023 by Bobbie
The guy played with his hat on his head, combed his greasy hair back with his gloves on and touched everything else too. Grossed us out. We left from the drive up window.
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February 2023 by I Hazzit
Ordered delivery. 1 1/2 hours later I call and they say, "The driver just left with 3 deliveries it will be any moment." A half hour later that 'any moment' now turns into 2 hours of no delivery. I'm still waiting as this is being written and I live 3 minutes away. Also, this is the 3rd time this has happened and they simply do not care whatsoever. That is as the average service you will receive from that place. What a poorly ran operation.
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February 2023 by Bobbie Davis
Went tonight & the guy was playing with his greasy hair & hat with his gloves on!! He didn’t change his gloves & continued making sandwiches. My husband & I were disgusted so we left & asked for our money back!!