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November 2023 by Sarah bosaw
I just bought a brand new Camaro RS and was parked on gravel. Needless to say even with the break on it still slid into a truck and caused damage ?. They had the car done in exactly a week. I'm so impressed with their work and office staff. Tyler was our project person but the entire office staff were so helpful, patient with answering questions and knowledgeable. I would definitely recommend them to anyone. They're super impressive and made me PROUD that I chose them, you should choose them too!!!!
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November 2023 by Cathy Parker
I had a great experience with Caliber Collision! The communication was excellent, the people were friendly and the repair was finished quickly and efficiently. I had an additional question about an issue that was not caused by them but they kindly offered to take care of it. They did and I truly appreciated it. Nice to work with a business that has such caring customer service!Services: Painting
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October 2023 by Patrick Davis
Caliber Collision of Newburgh did a fantastic job. They set up the rental car and did a great job with vehicle repair updates and finished on schedule. Recommend the work and service to anyone who is looking for quality.
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October 2023 by Steve Bryant
Car was ready ahead of schedule and looked like new!!! Great communication before and after the repair.Service: Body & Trim
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September 2023 by Crystal Scott
Caliber Collision did a fantastic job repairing my Kia. They were super thorough and had it ready by their estimated time frame. They kept me updated through the entire process, and sent text messages frequently to let me know where they were in the process. They made me feel super comfortable and at ease with the entire process!Service: Body & Trim
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September 2023 by chasity Bunch
Caliber Collison did an awesome job working with us on our insurance claim. We wanted to wait to review the estimate before repairs started and they were very understanding and patient. Their customer service was outstanding and I would highly recommend them for your auto collision needs.
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August 2023 by Dan Oates
I had knocked-off a mirror cover. I could not get it back in-place. I took it to Caliber Collision in Newburgh and they fixed it within 15- minutes. They were totally customer focused and it was a great experience.
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August 2023 by Bill Parsons
Communication could be improved full explanation of service to be performed was not provided at the time the vehicle was dropped off.Causing the need to bring the vehicle back for follow up service and approval from the insurance agency
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July 2023 by Shivani Patel
Brought my Infiniti in last year after a small collision. I was able to drop my car off the next week when another collision center told me I had to wait 5 months. Staff was super nice and helpful. They kept me updated every few days on the status of my car. The turnaround time was only a couple weeks. Great service and would highly recommend!
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July 2023 by Rick Hunt
Excellent service! Great communication along the way. 100% recommend.Service: Body & Trim
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July 2023 by Gabe Pearson
Great customer service and communication!! Great work done who back there work! Wouldn’t take a vehicle anywhere else!!Services: Air & cabin filter replacement
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June 2023 by ITSmeB
Great work! Fast work! An was super informative an kept me updated highly recommend if you need repairs!Services: Painting
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May 2023 by Hannah Rust
I have had multiple vehicles serviced at Caliber in the past and have referred multiple customers to them as I was very pleased with the staff, work, communication, everything. Took my car there today and they have all new staff! I was very displeased. When I called to set up my estimate, I was told someone would call me back, they never did. I called a week later and the secretary was not helpful at all and had a "fake nice" tone. I went today for my estimate and the Estimator acted as if I was a bothersome to her and intruding on her time. The customer service was not what it used to be. I can't speak on the shop part of it because I will not be taking my vehicle there.
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February 2023 by SD White
This place was reccomended by insurance company. Went there for an estimate, intending to get it fixed there too and service advisor Christy gave some of the worst customer service I have ever received. If that is how they treat their customers at the beginning of the long process, I couldnt imagine trusting them through the rest. Now on the hunt for another body shop to get my vehicle repaired.Service: Body & Trim
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February 2023 by Taylor Barney
I brought my Taurus in after a small collision for an estimate on repairs. All of the staff members were knowledgeable and professional. They kept me updated through the whole process.
