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July 2021 by Kip Wilson
Got me processed and in my truck pretty fast. May have been a little faster if U-haul (the actual company, not this dealer) had accurately answered my questions on the phone when I made the reservation, but that had nothing to do with Gray's Rentals, who was awesome, friendly and got me going.
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May 2021 by Rob Nunley
They have terrible customer support. Definitely would use anywhere else.
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April 2021 by Nicie Brothers
We arrived for our reservation on time. The doors were locked to the building to rent the uhaul. No one was there and I didnt recieve a call, text, email, nothing at all. With people waiting for me to help me move i called customer service only to be out in hold 12 minutes with no one answering. I ended uo going to 3 different uhaul locations and got a trailer that was smaller and father away, and with no dolly. This was very frustrating
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April 2021 by Gabe Ballinger
Dropped of a U-haul here when we moved here. VERY friendly place
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February 2020 by Liz Zweigart
I arrived to pick up my truck and spent over half an hour waiting for technical difficulties to be resolved. When I finally got keys, the check engine light was on. I was told that this happens to vehicles that have traveled x amount of miles without inspection. I relied on U-Haul to provide me with a working vehicle that was safe to take out of state, and I was let down. I recommend Home Depot instead.
