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December 2023 by Pablo Escobar
Terrible customer service skills. Didn’t communicate with me if the issue I had with the car had been fixed or not, leading me to make multiple calls. Guy who answered the phone every time seemed agitated and like he didn’t want to help. Take whatever issued you need taken care of elsewhere, don’t waste your time here.
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October 2023 by TJ Powell
I've had a remote start installed on a Dodge Journey and a remote start with alarm installed on a Volkswagen beetle. The Dodge was years ago and the Volkswagen was a month. I've had zero issues with both, and both work by using factory remote for vehicles, no extra remote on the keyring. Both installs were very clean, no visible wires or mess. They even stayed open a little bit extra as I was running late to pick up Beetle. The price seemed fair, people were great, and peace of mind knowing a job as well done is priceless. A bad experience at a car radio shop in Indianapolis caused me to have a wiring harness replaced in a previous vehicle, American Eagle Equipment gives me that peace of mind.
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August 2023 by Benjamin Abratigue
I recently bought and had them install an aftermarket head unit. Ordering the unit was very easy and they were able to install it within a couple of days from the order. I did have some problems with the interface and steering wheel controls. Scott tried to troubleshoot it, but was unsuccessful. He did take care of me and replaced the interface to a different type. Now I have full function of steering wheel controls. Great customer service! Worth the drive up to Noblesville. Would highly recommend for any car audio/truck accessory needs!!
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August 2022 by Michael Battles
Had some lights installed. Install incorrectly from what was discussed.Pretty much have guaranteed money from city doing installs on police vehicles which walk-ins get treated a lil different. Not totally satisfied with customer service and I definitely wouldn't recommend anyone I know to this business. Oyeah and definitely over price.
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December 2021 by Tank G.
If I could give these guys 6 stars I would. They were very friendly and accommodating. They saved me. I had taken my truck to a GMC dealer for an electrical issue (my left turn signal and markers lights were out and it was not the bulbs), and after they took my $100, they told me that they may be able to fix the issue for $900, but there were no guarantees. So, I brought it here. They were able to schedule me right away and Scott had everything working within a couple of hours. By the look of their parking lot, they must have a contract with all the police in Central Indiana. It is full of police cars. That is a testament to how good their work is. They do lights, tint and other vehicle customization. They also sell attire. They are auto electrical experts/gurus. They have reasonable pricing and great customer service. The shop is co-located with a body shop and tow truck company. It is a very clean shop with a few displays up. I give this shop my highest recommendation. They have a very honest and knowledgeable team of technicians that can work electrical and installation magic. Please check them out for your automotive electrical needs. You will not be disappointed.
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October 2021 by Matthew Benzenbower
Ryan, Scott and all the guys in the shop are outstanding. I have been going to them for everything from window tinting to radios, subwoofers, rims, tires, lift kits, and custom lighting. Cleanest electrical install!! Nobody can beat what they do. Best company for aftermarket vehicle / boat application in Indiana.Services: Electrical
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October 2021 by David Van Kirk
Outstanding place. Been looking for replacement pistons for camper. 3 other places in town acted like I was trying to nail their ole lady...these guys found my pistons and helped install. Highly recommend this place...peaceService: Body & Trim
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May 2021 by Sharpejr Hargy
Very good place nice people good service
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January 2021 by Cody Jaqua
Best place in Indiana to get work done! They are 12 volt experts and the top custom fabricators in the state. There is very little they can't fix or modify on your vehicle. Jeeps, police cars, land cruisers, and low riders are thier specialities! Great people doing a great job!
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January 2021 by Cori Drudge
Had my truck up two times, service was excellent both times! Added some LED lighting, installation was perfect!!
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January 2021 by Brayton Wood
I called two weeks in advance to make an appt and explained the the gentleman what I needed installed. I was told it would take no more than 2 hours and would be no more than $200. After driving over an hour to get there, I was told my services would be a minimum of $600 for what I had asked to be installed.
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January 2021 by Tammy Hutchison
Big shout out to Ernie Wilson at American Eagle Equipment for getting me hooked up with a new remote start on my truck at a very reasonable price!!!
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January 2021 by Ben Scott
At first, this place was great. They showed me examples of all the services I was going to get done with them and sold me on paying their premium price for equipment and labor fees. Only to have to make more then 7+ trips back on 7 different occasions in a few months for the same malfunctioning reason and kept sending me back home just for it to not work again. They had someone at front desk named Cody and he had fantastic customer service, recently found out he no longer works their and now it seems chaotic without him. I got a new car and was stuck in a trap now with them being an authorized dealer for my equipment I have to get it installed here in order to maintain my warranty. I called to set up a time only to get here and find out they didnt have the parts they told me they would have covered, so he reordered them while I was here and set up another time in both of our calendars 2 weeks later. Showed up in the morning only for him to tell me he forgot to put me in his calendar. And reschedule another 2 weeks out. Absolutely ridiculous, find somewhere that would be willing to go above and beyond to satisfy their customers because that is not American Eagle Equipment, their time and schedule is more important and they will tell you they dont even need your business and that's where you should listen.
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January 2021 by Lenny Jones
Very friendly, knowledgeable and helpful staff and owners. Go there for all your auto accessories such as a stereo, aux. lighting, window tinting, truck bed covers and others.
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January 2021 by Stormstrike L.
These people obviously don't want business. I called them a few days before Christmas to setup a date to have my 2014 sierra lined on both the bed snd undercarriage. They quoted my 400 for the bed snd 250 for the under. I then inquired to ordered the Decked system through them, a $1250 value. After a couple of weeks of getting this scheduled, I come in to make my down payment They then changed their price from 250 to 300 on the undercarriage. I saidnNo way, you said 250. He said "Nah, I wrote down 300." I said, I have a recording. And eventually came back with the recording, and started to play it. He said "I don't care what we said, it's 300." At this point I left. I am not going to be lied to. If you're going to lie over $50 then how are you going to REALLY take care of my truck?! I'll order the decked system myself, and get my truck lined elsewhere. I tried to aupport their business but now I am damning it! Not to mention, when I got mad and left, he followed me to the door and gave me a sly waive. Clearly they don't care!
