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November 2023 by Dennie Emerson
Janet and Andy has always been helpful every time that I had a question or concerns. They are great people to work with and I would recommend them to anyone that needs insurance. I have been a State Farm customer for over 50 years.
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November 2023 by Loralyn Schenk
You & your office have always been overly helpful with my needs and always responded quickly. Thanks.
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July 2023 by shauna hunt
Very friendly, and races to help us if we ever have a problem.
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May 2023 by Sue Glover
Joy was a great listener and took care of my issue promptly!!
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May 2023 by Birdy Rickel
Terrible company. State Farm is not there! We were customers with Andy Southard for over 20 years and finally needed them to be there after broken water pipe did water damage in our home. They said no, so we fought it and finally was given a check. After having to use our own money to prevent mold because they denied us so long. Now, after them treating us badly and having to pay a small claim (after 20 years) They CANCELLED our homeowner insurance without a phone call, email or anything. We found out from our loan officer!This place is not your friend. There are better people to handle your insurance needs because this guy does not help you or even stand up for you when you actually need it. He will be fake and nice until you have a claim and you are on your own. Don’t trust this person
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May 2023 by Robyn R.
Terrible company. State Farm is not there! We were customers with Andy Southard for over 20 years and finally needed them to be there after a broken water pipe did water damage in our home. They said no, so we fought it and was finally given a check, after having to use our own money to prevent mold because they denied us so long. Now, after them treating us badly and having to pay a small claim (after 20 years) They CANCELLED our homeowner insurance without a phone call, email or anything. We found out from our loan officer! This place is not your friend. There are better people to handle your insurance needs because this guy does not help you or even stand up for you when you actually need it. He will be fake and nice until you have a claim and you are on your own. Don't trust this person
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May 2023 by Justin Moffett
Andy and Janet provide amazing service to their clients. Their response time is phenomenal and they are genuinely concerned with our well-being. I’m grateful we had the opportunity to connect with them.
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March 2023 by Brad Welsh
Andy and Janet are wonderful to work with. I've been with them over 20 years. They take the worry and confusion out of the insurance business. Thanks!
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February 2023 by Emily Burke
Andy Southard’s office is amazing- there has never been an issue that Janet can’t handle! She is so responsive and FAST. Great people!
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February 2023 by Jasmine Petrie
I love being able to have my needs met by Andy. There have never been times my questions are left unanswered. Competitive pricing. I highly suggest asking for Janet if you call in-she’s absolutely great to work with and super knowledgeable.
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February 2023 by George Hall
I've been with State Farm for 20 years now. Andy and Janet have always been the most helpful, punctual and hosest. I've never had a problem after I've handed a claim or concern over to them. State Farm as a whole has always made claims seamless and painless. I'd like to publicly recognize the Southard insurance agency for their higher level of care and professionalism. I'm a firm believer in not staying loyal to a brand or company thats not serving their purpose or mistreats you. That's the reason why im still here! The relationship the fair rates and the great treatment...no complaints from me. Thank you Southard agency
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February 2023 by Jodona Young
Janet is always polite, easy to work withShe addresses anything I need in a timely matter
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November 2022 by Greg McLochlin
Janet, In Andrew Southard’s State Farm office is awesome to work with. She is fast, efficient and thorough. As a long time customer, I really appreciate her work and attitude. The entire office has been really good with us. For 35 years, up to 2017, we almost NEVER had a claim, and since then, 3 really large claims, that have all been handled professionally. Thanks, Janet and Andy!
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October 2022 by Rita Pierce
The staff always are very friendly and helpful. I get called back in a very timely manner.I have been with This State Farm office for close to 20 years. Even thought I have moved farther from them I have continued to use them due to the care they give their clients.
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October 2022 by Baggs
I have been covered for almost 4 years now, and I can say I would not want any other Insurance team over my auto or home then this team. They are caring and understanding. Great family!
