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June 2023 by Amany González
I consider that there is a very good service at this BMO branch. Every worker is very professional. The manager is always trying to help people and support the employees.
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December 2022 by Jak Uoren
I have gone to this bank multiple times and the people inside couldn’t be more kind. Im grateful that i chose this to be my first choice in banking because whenever i need help i can come to this branch and the ladies inside will get it done quick. I don’t understand why people are being so hateful and rude in these reviews because i have never been a part of or seen a bad interaction between a customer and the people who work here. They probably just didn’t get what they wanted and threw a tantrum. This place is awesome and I will always remember coming here when i get older. Thank you!!!
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February 2022 by M. S.
Very helpful staff. Was there today opening a new account. They made it so easy and fast. Both who serviced me went out of their way to answer all my questions. Would recommend
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December 2021 by Cathy Davenport
I am so pleased with my bank! I've been with them since they first came to Indianapolis. My contact, Zooia, is the best! She is so pleasant and always treats me with the utmost respect. I can't imagine banking with any other financial institute.
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September 2021 by Andriy Hanulya
Worst customer service that I have ever received from any bank branch. The lady that was "helping" me made several big mistakes and did not know what she was doing most of the time. The manager had to keep helping her and called me rude. Yes, I was frustrated because I did not receive adequate service! Other reviewers agree that it's the manager that should treat his customers better. I think if a person does not know their job requirements well, they should not work with customers directly until they learn. She even gave me a wrong debit card and tried to dismiss it as an accident. Bank employees should not allow themselves to have such "accidents". Overall, I'm happy with the bank, but unhappy with customer service. Please hire people that can actually do their jobs so that customers do not need to spend hours at the branch!!
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April 2021 by Amer Saadeh
This branch is the worst I ever deal withI go to BMO bank all the time I never have problemsOnly when I came to this one the guy in the office is horrible with service I think his name is BrianPoor poor service
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February 2021 by Tom McElmurry
Always have excellent service at this BMO branch and our business interactions with the manager have been outstanding.
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June 2020 by Nicole Brown
I do not recommend BMO Harris Bank!! My mom went to her local branch and asked to get pre-approved for a mortgage. The branch manager talked her into signing her up for a Line of Credit which is not what she wanted!!! She didn’t understand fully what this was and the impact of the loan and that there are penalties to closing it before the term is up. Yet, she was locked into a 3 year line of credit. Now her house has sold, and she is being penalized for closing the Line of
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April 2020 by Jo Sweet
I put one star just so I could leave this review! I spoke with "Brian" about opening up a savings account and he had no idea what he was doing and he was very rude! He hung up on me after I asked to speak with another representative because of how rude he was! I am considering leaving this bank, I should be respected as a customer!!! So disappointing.
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December 2019 by Brooke Burton
I absolutely do not recommend! Worst customer service center!!
