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February 2024 by jessica hightower
Kayla was amazing! Best customer service ever. She made my personal jeans experience so easy<3
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December 2023 by Christina Morrison
Girls dressing inappropriately , come to work in the right attire or get fired.
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December 2023 by Robin Sheree
90% of the time, I have an amazing experience at buckle. Today is definitely one of those days. Alicia was amazing. I hope that's her name. I know it's close
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December 2023 by Corey Franklin
Staff is very friendly. Good selection of clothes for men, women, and teenagers.
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April 2023 by Derrick Johnson
Can't go literally 25 seconds without being harassed in this place. Leave me alone and let me shop. My god.
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March 2023 by TJ F.
Only have had these jeans for 6 months and was way oversold on them by a pushy salesperson.On top of that they are ripped already. I feel on edge when I’m in here because seems like people are competing to sell to me. Avoid this store at all costs!!
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March 2023 by Amy Wentland
I had an amazing experience today i walked in looking for hey dudes and i didn’t have an idea what i wanted to get but the amazing employee Allison was so helpful she helped me find a pair that i really liked and she made sure i liked them and even showed me other options!!
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February 2023 by Christy Hardaway
The staff was awesome. The young lady that took care of us was very knowledgeable about the different styles and fit of the jeans which was very helpful for my husband.
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January 2023 by Brian Gust
I love their jeans, and we always get great service. I can't think of another clothing store where I've had this level of service.
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September 2022 by Eddie Kite
They are amazing and there clothes are top of the line and customer service ic awesome
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May 2022 by Leah Rose
I have gone to the store several times and about 50/50 of them are pleasant. The others, not so much. There is an employee there that will not just let you shop. It is very uncomfortable. After politely letting her know that I was fine and would ask if I needed help, she would continue to stalk me throughout the store with every item I picked out. I already see another complaint with her name on it, but this is not an acceptable way to get sales.
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February 2022 by Grace Roy
For my first time ever in a buckle store it was absolutely awful. We were Greeted by a woman named Samantha. She was very rude and was very quick to judge both my mother and I. She watched the both of us like a hawk, and followed us around the store. Another gentleman had walked in and Samantha had given him her best customer service. Both My mother and I felt as if we were not welcomed and decided to leave. Samantha was absolutely awful and I hope no one has to experience her bias and attitude like what we experienced today.
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December 2021 by Nasir Jones
I buy all my jeans hoodies etc from this location,the women always greets me n even helps me pick items out,this is the best buckle store around,only thing is buckle needs more sales
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September 2021 by Michela Rothenberger-Dunlavey
Although I didn't buy anything today, but always get my jeans here. Trying on was a handleful and Nicole had pulled a few pairs for me ( didn't get to try on because my 1yr old wasn't having it). But she was so patient and understood. Thank you!
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July 2021 by Tony A
I had been here once before and had a good experience but our most recent time was hopefully just a one-off bad experience.We came looking for Hey Dude shoes for my wife and went in and immediately went to the shoe table. We were never greeted at all the entire time we were in the store. For around 10 minutes we stood at the shoe table looking and picking up shoes and were never offered to try any on.They were not busy and there was an associate doing returns that walked by us 5 or so times without saying anything while another associate assisted a customer right near us. I even tried to stand there with the shoe, looking around, just to see if anyone would notice as I used to work in retail and I know what a customer needing help looks like.My wife became frustrated that no one was going to offer to help so we just left without purchasing anything and she was soured to returning to this location.Once again, I hope this is not a typical experience here as Buckle's customer service seems to be their focus but it is disappointing just the same.
