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February 2024 by James Osborne
I have been paying for their service monthly for over the last two years and the wait and time to get the interior cleaning continues to grow. It's at the point now where anytime I visit it takes over 45 minutes just to get in. I'm going to cancel my service as a result.
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February 2024 by Gary Meese
Was in and out pretty quick. They also do great interior cleaning.
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February 2024 by Tiffeny Freese
Best carwash and quick detail in town!!! My suv looks great!!
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February 2024 by kathy Logue
Leaves so much soap on it. Doesn't rinse it very well. I have soap on the doors
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February 2024 by Dave Leeds
I have always had a pretty good experience with crew car wash. I’ve had a few issues over the years but overall they are pretty good. I wish they would reduce the time you have to wait in line for the interior clean, but I understand that it does take some time it’s just so overcrowded at the Hamilton town center location. They should build more interior cleanser, other locations to reduce some of the queue.
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February 2024 by Bob
Great job, clean inside and wipe inside doors panels. Friendly.
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February 2024 by Robert Thompson
An expensive car in front paid the attendant extra to brush the front of his car. I didn't tip and he did not was the front of my car. I paid using washes coupon book. Why do I have to pay extra to get standard service?
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February 2024 by John Dilley
VERY expensive, poor cleaning
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December 2023 by Damon
Machine sprayed my car with oil or hydraulic fluid guessing from a leak,…which is like having your whole car dipped in Vaseline. Things happen and was just looking for an immediate solution. Called customer support team and their solution = file a claim and they will contact me 5-7 business days. I talked with the wash manager on site but bc I didn’t file a claim on site, I was told to go back in person instead on the phone w/ customer support. When I asked if there was an immediate solutions like access to brushless wash or access to a hand wash to get the oil off so it doesn’t set into the paint,……the customer support guy just kept repeating the policy over and over then finally accuses me of extorting money for a wash. Really bizarre/ frustrating conversation w/ zero empathy for the situation and Zero solutions. Had to use glass cleaner at home which took three hours then had to get my car to get detailed on my own. Deff should look at better training for some in the support team.
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December 2023 by Brad Tyson
Oil sprayed on my car - manager did my report. Never heard anything. They just want money - don’t care about you or your car
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October 2023 by alyssa baber
We had our SUV cleaned on the inside at this location today. We’ve had it done before and they’ve done an okay job, nothing to write home about, but easier than doing it ourselves. Today was nothing short of terrible. They didn’t clean anything. 24$ and they couldn’t even wipe out the cup holders. Debris all over the back floorboard, and dash completely covered in dust. This was the worst car detail I’ve ever seen.Services: Auto detailing
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October 2023 by Jason Hartsell
This is our home base Crew Carwash. I will generally run our vehicles through the exterior wash and the interior clean on Saturday or Sunday morning. I have also been known to go through and get the interior cleaned if we have done some even that tracked a lot of grass or debris into the car.The car wash is pretty typical Crew, it does only have one express lane versus the two that many of the other Crew washes around town have.This one is the only one that I know of that has the express interior clean option. First off, it’s not a car detail so if you haven’t cleaned out your car in the last three years, it’s not going to get your car “clean”.The interior service includes removing your floor mats, dipping them into a cleaning solution (if they are all weather). They vacuum the interior out, clean the cup holders, wipe down the dash and doors. They will also sometimes clean the door jams. They clean the windows inside and outside.Overall, for the price of unlimited interior cleans it is definitely worth it to keep your car clean and tidy. I will admit that sometimes I have people in front of me who had a car that was a complete disaster and the Crew employees do a pretty admirable job to clean as much as they can.They have coffee available for you to drink while your car is being cleaned. It’s a small cup and I usually can get it finished by the time my car is done.Overall, I recommend this location and the interior cleaning option is a good choice.
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October 2023 by Brandi J.
I came here for the first time to get a car wash, but also had the interior clean as well. Despite there being several cars in front of me, it went pretty fast! The interior clean isn't as detailed as having an actual car detail done, but as a new mom who has had a lot going on lately and always having our dog in the car too, it was a nice way to clean the interior up some and for a decent price! We will definitely be coming back here!
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October 2023 by David G.
Great for a quick wash but residual water always leave white droplets everywhere so I end up needing to use a detail spray when I get home.
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October 2023 by Nashiba Cosby
The best car wash company in Indy! I get the same great service each time I visit. My cars are always cleaned to perfection. One of the best memberships to have!
