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August 2023 by Taylor M.
This CVS pharmacy is quite poor. My wife and I have had numerous issues here. The last one: we had a prescription sent to them where we were billed with insurance, but CVS messed something up on their end and never filled the prescription and couldn't fill it. We ended up working with our health care provider to send it to Walgreens where we've had zero issues ever. We've both been working with pharmacies our entire lives for medications and whatnot and never remotely had issues, but this one is so consistently bad that ever our OB said "if customers ever request that CVS, we urge them to choose anywhere else". That'll tell you something!
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June 2023 by Google user
By far the worst CVS in and around Carmel. Most of my experience with CVS is pretty good as a pharmacy, but this particular location is so unusually consistently terrible. They almost always don't have a script ready, even if sent in the morning. They consistently can't find scripts that weren't sent. If they do have it, they don't start working on it until we ask for it. If they say 30 minutes you better wait an hour. And on top of all that, the non pharmacists seem to think it is their responsibility to give unsolicited, unqualified, and contrary medical advice from my doctor. Today we've been waiting all day on a script for our daughters strep throat and they still don't have it. That was the last straw and hence this review, we will now go far out of our way to avoid this particular location.
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March 2023 by Jeffrey Korb
Friendly staff. They seem short staffed but the people who are there are pleasant and helpful. Wait time was not long for engagement. Pharmacist quickly and easily answered my two questions. This location is close to my home and due to past good service and helpful staff, I will continue to go there.
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March 2023 by Yuki Farrell
Poor communication. Arrived at 1 to pick up a prescription. Was told it would be 20 more minutes. I gave them 30 just in case. Arrived back at 1:30 to be told it’s time for lunch and to come back after 2:30 because it still wasn’t ready, while the attendant started to lower the blinds down while still talking to me. Why couldn’t they tell me the first time that they had lunch from 1:30-2 so I wouldn’t have to make 3 trips???? I already feel terrible and don’t feel like driving back and forth this many times?
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June 2022 by G A
Worst run CVS ever! Management needs to be fired. The pharmacy is never open when you actually have time to pick up your prescription. If anyone wants to rob a pharmacy this is the one because it’s severely understaffed. I’m taking my service elsewhere!!
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June 2022 by Steve knight
Pharmacist is a joke. Wouldn't lift a finger to help me out. Went to the cvs at hazeldell and 32 and their Pharmacy took care of it no problem.
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May 2022 by Brittani Long
The pharmacy seems like he hates his job. I would not say he’s helpful at all. Pick a different pharmacy
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May 2022 by Urban
Very nice cvs
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July 2020 by Pj A.
I got a Covid test three weeks ago and never received results. They do not seem to be concerned because it's not their responsibility to handle problems such as this. It's also not their problem to have their customers sit in the drive through for 15 minutes waiting to pick up prescriptions while administering COVID tests in the same line. It's absolutely disgusting how they keep a contaminated box of COVID specimens where the public can access it. This is not only a HIPAA violation, it's dangerous. How accurate can these tests be when they are supposed to remain at room temp but yet they sit in a hot box? Why would you risk touching a box that hundreds of COVID infected ppl have touched? CVS doesn't seem to be concerned. We should be because they are tying up precious lab resources with their questionable tests.
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March 2019 by George H.
Excellent service ! Excellent staff !! I had to get a few items for an infection for the little ones ear .. very nice lady helped me and the nice lady at the front knew exactly what isle I needed .. it was 11 and she said 11 ..! Sweet ! Love to go to a place where they know what they have and don't stare at you with a blank look once you ask a question... I was in and out .. superb place good job
