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February 2024 by Valencia T.
Was just in the store to make a purchase and since you're pet friendly a customer's big dog lunged at me. No purchase made as the dog was yanked away and started barking loudly. So much for being pet friendly! Why is this necessary if it's just a personal pet? Kids are in there running around @ Hamilton Town Center Noblesville Indiana
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January 2024 by Adrian Cushenberry
Did find anything to buy. Unusual
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January 2024 by Sierra Vogt
Great place to start out when you’re looking for shoes! You may not find your size right away but you can always order it!
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December 2023 by Tracy Streeter
Great place to shop.
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November 2023 by Jen Tullis
I went to look for shoes with my 13 year old. We went to 3 different places and struggled to find some that fit comfortably due to his skinny arches etc. DSW was the only place where anyone even asked if we needed help, and the employee that helped us was awesome! She took time to really help us the right style of shoe and size, and she was super knowledgeable and friendly. Not sure if she’s the manager- but she should be! ? We were both so thankful to find something that fit him well and looked good. Thank you!
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July 2023 by crystal shelton
The staff is nice. Decent selection
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June 2023 by Alfonso Brena
I appreciate brick and mortar stores as everything is on line these days
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May 2023 by Dana Rosee
Dsw has a nice selection of shoes and great customer service, however the problem my family and I faced while trying to find shoes was the fact that the building was so hot. We shouldn't have to stand here sweating while trying to shop for shoes.
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April 2023 by amy hoopingarner
It's been awhile, staff was helpful... Lots of Variety... Clean!.. shoes empty boxes were not laying in the aisle like other stores!
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February 2023 by Christopher Lee
Big selection of shoes. They could use a larger variety of sizes. I bought running shoes and boots while I was there.
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January 2023 by Romy
Really sad to see no Nike products. Overall, selection was decent, aside from that.
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August 2022 by Jodie Hummel
Aside from a robotic welcome, don't expect service here. Really the only service i expect is at the registers (it is a discount store) but they really fail miserably there. I mean it's so bad you have to stifle incredulous laughter. They don't care how long you stand in line, they won't look up, they won't make eye contact. If you have the simplest of issues, be prepared to be the problem solver in the interaction, because nobody there seems to be awake nor capable enough to help.
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August 2022 by Shayla HI
Poor customer service experience…Store associate Evie looked at me as I was next in line, after finishing with a customer, and instead of assisting me, went to put shoes away, leaving me and my infant waiting. When she came back I asked her if she always put shoes away before helping another customer and she said “I thought you were looking at socks”…. (Insert eye roll). This isn’t the first poor customer service experience at this location which is why I stopped coming to this store. I needed last minute sandals for my child and they were the closest but this location will continue to be my last resort as it appears they aren’t trying to improve service. Only gave 2 stars because they had the sandals I was looking for.
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August 2022 by J S
I just stopped in your store located at 14477 Clay Terrace Blvd, Carmel, IN 46032. I had a pair of shoes that I wanted to purchase but needed a 11.5. I asked an associate if they may have a pair in the back. She scanned them then said we do have them probably but have 180 cases of shoes in the back and couldn't even attempt to go find the size I needed. Then when I asked for the manager he came up and said the same thing then proceeded to say they didnt have them but could order them and seemed to have an attitude about it like I had done something wrong. I get that there may be alot of shoes in the back but why wouldn't they be organized so they could help customers find the size they need and provide quality customer service. Instead I was treated like I did something wrong and they let a sale walk out the door. I hope this type of service is frowned upon in your organization because I dont intend on returning to that store due to the managers rude behavior. He had medium length curly hair but I did not get a name.
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May 2022 by lynnette johnson
I went to this store with the mindset that I would find me some shoes. I arrived at the store at 7:45 and the store closes at 8. Now I truly understand everyone wants to go home at the end of the day. These ladies are terrible. As people were coming in the store they were telling then that the store closes in 10 minutes and even told someone that we close in 4 minutes. I just find it odd that you would rush money out the door. I work customer sevices and after leaving this store i will definitely make sure I give better sevices. People need to treat customer the same way they want to be treated. .