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October 2023 by Michael E.
My recent car buying experience at Ed Martin Toyota was amazing. While other dealerships are charging insane market adjustments and surprise fees, Ed Martin Toyota was upfront about pricing and did not charge over MSRP for my highly desirable and rare truck. Once the vehicle was available, I was able to place a small deposit to secure purchase of the vehicle. Working with Justin Masters was a refreshing change from my recent other experiences at other dealerships. Justin was very professional, easy to work with, replied promptly with my texts/emails and was extremely helpful throughout my vehicle purchase. Justin kept me updated on the vehicle shipment, arrival, and ultimately the final date of availability/pick up. I have always had a great service experience with Ed Martin Toyota with my other vehicles, but this buying experience really convinced me that Ed Martin Toyota was doing its best to keep customers long term and doing its best to keep its loyal Toyota customers to the brand. If you need any help in purchasing a vehicle simply reach out to Justin and he can help guide you toward your new vehicle. I would definitely be visiting Ed Martin the for my next vehicle purchase.
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October 2023 by Kelly Creek
Thank you for a great experience in purchasing my new crown! I highly recommend THANKFUL to help you with your next car. She had excellent ongoing communication through the decision process, test drive, and waiting for the car to arrive!
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September 2023 by Connor Marsh
Michael helped me find my Camry XSE. It was a very smooth process in a no pressure environment. I had my ideal car in mind and he worked to find me that car. Chris and Xavier in finance were extremely helpful in explaining financing options. I greatly appreciate the way I was treated at this dealership.
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September 2023 by Kaushik Prasad (Simply Moto)
I recently had the pleasure of purchasing my new car from Ed Martin Toyota, and I couldn't be happier with my experience. The friendly and accommodating staff at this dealership truly made the process a breeze.One thing that really stood out to me was how quick and responsive the staff was throughout the entire process. They answered all my questions promptly and made sure I felt comfortable every step of the way. Their dedication to customer service is truly commendable.
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September 2023 by Xavier King
Purchased a 2023 GR Corolla. It was a very simple and smooth process. The sales staff were very knowledgeable on their products. Overall I'm very satisfied!
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September 2023 by Chris Mercer
I stopped in without an appointment because of the problem I was having. I dropped my credit card at a drive through and it had totally vanished. Within 15 minutes they had taken the car, searched it, and found it. And they did this as a courtesy to me. I will definitely return for regular maintenance when the time comes.Update: And return I did. They completed the required maintenance in a short time and included a thorough review of the work performed. Very pleasant staff to work with.
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September 2023 by Rich Cunningham
This visit was for the 5Kmile service and a recall notice. Omar in Service was wonderful. Justin helped us afterward with app related issues we were having with the car. The issues were 95% resolved. We're still trying to figure out that last 5%, but it's not a show stopper. Great work by the Ed Martin Toyota team!
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August 2023 by Tammy Bennett
Darnell Lark is a knowledgeable professional in the car buying business at Ed Martin Toyota. I found him to be honest, knowledgeable, friendly, and punctual. I looked to him for advice and he always came through. If he didn’t know an answer he promptly stated so and began finding one. Darnell and I developed a level of trust and friendship you won’t find at other dealerships.
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August 2023 by Laura Gramann Richter
Drove down from Milwaukee as soon as I heard my dream car was available! Very friendly and accommodating staff. Positive experience! Justin was wonderful!
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August 2023 by Hattie
Ben sold me a car several years ago. From the moment I walked into the dealership to the time I left, he and all of the employees were awesome, personal, friendly and professional. The service was impeccable.I would receive periodically emails with updates from Ben, not knowing that I would need a car one day. Due to an auto accident, that day came. I looked at an email from Ben and gave him a call. Made an appointment and it was on.To deal with me had to have the patience of Job. He had that and some more. He answered my questions and worked with me through the process in a professional manner.Finally, I purchased a 2022 Jetta SEL that I am so impressed with. My thanks also goes out to the ones that helped to make this process easier.To the shuttle driver who picked me up from home. To Otego who completed my paperwork. Ben was off. To Mark, who introduced me to my new car and put my special name plate on the front of my car and Patel who was so encouraging. Everyone was really nice. Thanks to all of you for making my experience great!
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July 2023 by Colin Ruch
I recently sold my FJ Cruiser and replaced it with a new GR86. I was initially told the wait was close to a year, but was very happy that they found a way to get it to me sooner. My salesperson, Thankful, was amazing. She answered any questions I had and was very knowledgeable about anything I needed. I will definitely be coming back again, they deserve your business 100%.
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July 2023 by Toni Beatrice
Had an issue with the trim on my new Camry. The service team did an amazing job at getting me taken care of quick. Junior was the service technician I spoke with, he was kind efficient and super helpful!
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July 2023 by Kaleb Brock
If you want to do business with someone, don’t go here. Purposely ignores phone calls and doesn’t answer the phone for anything. Terrible customer service. ***UPDATE*** I never called about buying or financing a car. I called to get service done on my vehicle. Which will now not happen at your dealership because you couldn’t answer the phone. So I’m not sure why the general manager has responded to my review with some made up story about me trying to purchase a vehicle. Very funny and classy. Don’t make things up to make yourself look better. My bad review was for purposely ignoring my calls for service. It had nothing to do with buying a vehicle. So I’m not sure what Kaleb Brock you are talking about putting 13k down but it wasn’t me.
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July 2023 by Artemus Tan
I was given the MSRP right away from the get go, no extra fees, no dealer installed accessories to drum up their sales. I interacted with Jay for about 3 days and had the pleasant surprise to find out the day I was ready to close that the price of the car was lowered by about 3K. Other dealers would probably keep the higher price since I was agreeable to it anyway, but not Ed Martin. I was very happy with the purchase. No pressure tactics to get or add to the price other than what you agreed to and planned to pay for. I will definitely recommend my friends and family looking for their next vehicle to go check out Ed Martin Toyota in Noblesville, not just the largest Toyota dealer in Indiana but is one of the best if not the best I have been so far.
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July 2023 by Mary Catherine M.
We recently purchased our first car in 10 years from Ed Martin. Darnell Lark was our sales consultant and was amazing. He answered my questions which I had a lot of! We ended up purchasing the 2024 Grand Highlander and absolutely love it thus far. We also have been servicing our vehicles at Ed Martin as well and they have been good too. Overall, our experience was great! Ask for Darnell :)
