Fifth Third Bank & ATM is a diversified financial services company headquartered in Cincinnati, Ohio. The company operates 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs across several states. Customers have praised the bank's helpful and understanding staff, such as Shania, who went above and beyond to assist with issues and waive fees. While the bank offers industry-standard interest rates on checking and savings accounts, which some may find low, it is described as a traditional, reliable banking option with a wide network of locations across the Midwest. Employees, like Josh, are noted for their professionalism and efficiency in serving customers, even during busy periods.
I've been a 5/3rd customer for a while and I've had lacking experiences at every previous banks I've belonged to this company has been a savior for me and all they offer, every staff member I have encountered has been kind and informative making banking less stress then I could ever have imagined. Thank you!
January 2023
Went in with my grandpa to refinance a loan. They were short staffed, but still chose to help us. The employee Josh was very professional and calm even though there was a lot of people waiting and phones ringing. He took his time to help us and answer all our questions is a efficient timely manner.
August 2022
Very friendly and knowledgeable staff, Josh helped me at this branch and he's awesome.
