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July 2023 by Ashley Pickrell
Walked up to salon during posted business hours and the doors were locked. The window shades were drawn down and there was no sign indicating that this location was closed.
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December 2022 by Cathy M.
I will never return to this salon again. I have been getting professional manicures for twenty years, and my last experience at this salon was insulting, borderline abusive, and clearly not a spa experience for me. I was offended by the treatment I received that day and felt shaken when I left my appointment. I felt victimized by at least two of the technicians. The operator that waited on me wasn't polite and was very condescending toward me because I had a couple of stiff fingers in one of my hands.Clearly, he wasn't a trained professional and shouldn't have been out on the floor. He also did a very poor job and caused pain during the procedure. He was clearly either, tired, upset about something, or just abusive. He seemed to be upset that his back was to the TV. Don't go here!!
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November 2022 by Barbara H.
Excellent service. I'm definitely going back. Very clean and efficient Very gentle and nails do not chip
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November 2022 by Alex K.
Friendly and exceptional service from everyone in the shop. Best pedicure that I have had. My skin feels great from my knees to the tips of my toes. We will definitely be back as this was our first time here.
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September 2022 by Mads B.
I gave 4 starts ONLY because my first visit was phenomenal! I'm super picky about my nails and how they look. I got a French acrylic mani & I honestly could NOT find one flaw. I'm not sure what lady uses table 15, but she did, hands down, the BEST job on my nails anyone has ever done in my life. I told multiple people how impressed I was over my nails to help gain business. Three weeks went by and they have to usual wear and tear of a healthcare worker. None of them fell off, chipped, nor broke. I decided it was time to go get them filled and I also took my 70 year old grandmother to get her a pedi for her birthday. A man (who's name I didn't catch) took me for my fill and an older lady took care of my grandma. The man doing my fill was average at nails. I'm not a professional, but getting your nails done a lot you kinda pick up on stuff. He didn't really act like he was focused on work. He had multiple phone calls he answer and walk away from doing my nails. When he'd return he would forget where he left off. You can see where my nails have grew out along with brush marks from the acrylic. I'm pretty bummed out about my experience. I was super pumped after my first visit, undecided if I'll return.
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August 2022 by Jenna K.
My pedicure was pretty good, however the girl cut my pinky nail so short it was barely even there!
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August 2022 by Kristi A.
My husband bought me a $100 gift card and I was told it wasn't valid. I was told this after my service was completed. And then accused to filling it out myself. I can tell you I will not be back and I plan on writing a review everywhere I can. DO NOT GO HERE! Not to mention, the incredibly horrible job they did on my nails. So now, not only am I out a $100 gift card but I have to spend another $50 at a different salon to have my nails fixed. Ridiculous
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August 2022 by Wen Gutreuter
Horrible business practice of not making sure the customer knows there's a $15 upcharge if gel polish is chosen for a pedicure. And when she's paying for 2 pedis, an unexpected additional $30 might be worth mentioning, in case she wants to choose the regular polish instead. And then, when she discovers the trumped up cost at the end, trying to hurry them out because "we close now" doesn't do much to ensure repeat business. I wouldn't return here for anything. A business that has shady people or practices is a business that won't be getting my hard-earned money!!!
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August 2022 by PAMELA GRISANTI
Ask for Sophia for the ultimate dip experience and shaping to best fit your fingers and hands. She does ombre dip for the entire salon!
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June 2022 by Life Of Turtles L.
I choose to give this salon two stars sadly. I was a customer for two years with Sophia and her boyfriend. I was 15 min late once and Sophia chews me out in-front of the entire salon, creating a scene. I let it trickle off my back... two weeks later I come in for my appt. ON TIME and had to wait 1 hour. I did vocalize that this was unacceptable. Sophia rolls her eyes whispers to her boyfriend and ignores my concerns....Fast forward to 4 -5 days later. I have a gigantic nail infection that landed me in the hospital ER. So yea... not a fan anymore.
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March 2022 by Mtisunge B.
Please don't go here. They do a half way job and send you a stupid survey on your phone after you check out. They don't even use your views. I would not recommend
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February 2022 by Kathy K.
Best place ever!! Always friendly, got tons of colors to choose from I highly recommend it.
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November 2021 by Eva Helton
I have been coming to focus nails for well over 10 years and have always loved my experience. Lately though the service has gotten terrible. The last two times I have been here they made me bleed while getting a full set and/or fill. This time they charged me $5 for long nails. My nails are not even that long and if I would have known I would have gotten them shorter because I really didn’t even want them this long in the first place. Sadly, after over 10 years of coming here I think it’s time I find a new nail salon ?Service: Manicure
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October 2021 by Wen G
Horrible business practice of not making sure the customer knows there's a $15 upcharge if gel polish is chosen for a pedicure. And when she's paying for 2 pedis, an unexpected additional $30 might be worth mentioning, in case she wants to choose the regular polish instead. And then, when she discovers the trumped up cost at the end, trying to hurry them out because "we close now" doesn't do much to ensure repeat business. I wouldn't return here for anything. A business that has shady people or practices is a business that won't be getting my hard-earned money!!!
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August 2021 by Isabelle M.
I love focus nails! This is huge nail salon, so I feel like we never have to wait a super long time to get started. They're employees are also really quick but also thorough. I have had some bad pedicure experiences in my time, but here, they always do it right. They have a huge color selection as well.