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February 2024 by D K.
While I appreciate the eagerness, self checkout is self checkout. I don't want someone picking up all my stuff and scanning it. If you ask them to stop, they appear "offended".
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January 2024 by Dave Jones
Very helpful
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January 2024 by Regina Konicki Walker
We found what we needed plus a couple more things not on The List. Clean store, not too crowded. Only thing I noticed is, floor associates are not as friendly as Lowes'. The prices are not competitive with Menards. Crank up the friendly factor, this could be our go-to. For now, Menard holds the $1 spot.
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January 2024 by Jeffrey Wehmueller
Beatrice was a great resource for me in finding a refrigerator that will fit our cabinetry. I was despairing that I couldn't find one that would fit. She found it alright. Thank you!!!!!
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December 2023 by Nancy Hostetler
Home Depot was great. There were plenty of associates to help and ask questions of.
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December 2023 by Brad Thurber
Bathroom is disgusting. Standing water coming up around the floor drain. Smells awful.
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December 2023 by tabby devers
Got wood for home improvements! In and out it was great!
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December 2023 by UndrA Nicholson
My wife and I sat down with a kitchen designer person at this home depot. 1 week after give her our design we stopped in to check out her progress. She seemed annoyed told us about a personal issue she was having and stated that she haven't even had time to work on our kitchen project. Now 2 weeks later and still nothing, very disappointing! And will not return to this store.
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December 2023 by lisa young
Mohammad in the plumbing department was extremely helpful and knowledgeable!Thanks so much Mohammad!!
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November 2023 by Josh Schreiner
We had a terrible experience purchasing carpet at this Home Depot. We were told is was a Lifeproof carpet that was made with fibers that don't break down easily. We were also told that it had a lifetime warranty. It was less than two years later and we had giant dark spots by all of the doorways and were told that it was normal wear and tear in a high traffic area. I have never known carpet to look like that after just two years. The lady in charge told us that during the year we purchased she had a lot of complaints about the carpet breaking down and being faulty. However, they still wouldn't do the right thing and replace it for us since it was out of their one year warranty. The carpet was from Mohawk flooring. If they were selling this faulty carpet to customers, they should do the right thing and replace it since it is obvious it is not normal for this to happen to carpet after that short of a time period. We will NEVER purchase any type of flooring from Home Depot again. Not only was the product junk, they did not do the right thing for their customer.
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November 2023 by Haley Logan
I have made four separate visits to this store in hopes to get a key copied. Each time, no one shows up to assist me. The poor people at the self check out station call for help MULTIPLE TIMES, and no one ever comes. Have spent probably 2 hours now standing in the aisle waiting for someone to appear. Either get rid of the key station or remove the need for an associate to help.
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October 2023 by Jenny Sherrill
Waited 20+ minutes and three pages for assistance. Finally left. Thanks to the guy at the register who tried to get someone to help. Middle of the day, quiet store, passed by three associates who didn't stop.
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October 2023 by Nathaniel Dickun
Had what I needed and was quick but they didn't have ones as good as quality as Lowes (couldn't handle.as.mich pressure)
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September 2023 by Dick Puhl
If I could give them no stars I would. The Home Depot idea of customer service is keep you on line for 30 to 40 minutes give no answer and tell you to call someone else.Bought appliances on line. Tried to later that day add haul away of old appliances Call customer service and waited 40 minutes with no response. Finally opted for the chat option. Waited another 15 minutes to get a 30 minute wait and an answer that said they had requested haul away to my order. 6 days later I got a text letting me know my order would be delivered the next day. I reviews the order and we’ll no haul away! Call again to customer service and voila another 30 minute wait only to get a well I can’t help you on Sunday. You will have to call back at 7 am Monday. Sure enough 7 am Monday and another wait only to get an answer to call the store. I bought this online! A feeble attempt by the store basically blowing me off and promising a call back from Richard. Nope no call from Richard, not gonna happen.Call someone to haul away appliances and paid more money. I WILL NEVER DO BUSINESS WITH HOME DEPOT AGAIN!
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September 2023 by Jeffrey Coons
Go to Lowes and save yourself some time and trouble. I placed an online order with HD because it said it would ship sooner. They split the order into five shipments and shipped the wrong stuff. Project is late Now I spent an hour trying to straighten it out at the store. What a cluster. Never again will I buy at HD. Terrible.
