-
January 2024 by Kevin W.
Absolutely the best staff. Every single time I've been to a Petco the staff has always been friendly and go out of their way to help out. Even though they may not have enough staff or there are some people waiting in line, they're always positive and upbeat ready to help out. I don't know how they do it under the circumstances.
-
December 2023 by Andrea Mcclinton
Brought my dog here because the Petco on 96th st. was busy. I regularly get my dog groomed at Petco but the male groomer at this location was extremely rude and harsh. I immediately heard my dog screaming as soon as the groomer attempted to began the process, so intervened and he very unprofessional. I wouldn't recommend anyone taking their pet to this location!
-
November 2023 by Kevin Webb
I was extremely impressed with the guy who rang up Fergie’s food. He went out of his way to help make sure that I got the 10% promotion discount for my purchase above $50. That he took the time to do that makes me a very happy and loyal customer.
-
November 2023 by Philip Hedges
My partner took our dog in and had an unpleasant experience with rude staff. They wrote a bad review so management would handle their employees better. They employees then wrote that our dog was aggressive in the chart and unable to come back. This is not true and doesn’t match the report they gave us when picking up the dog that she was very sweet. This is completely unprofessional behavior.
-
November 2023 by Carol Gulseth
Our 26 year old cockatiel died so we returned unopened groats and millet. The employee expressed sympathy for our loss and handled out return politely.
-
August 2023 by Jenni Granville
I love this Petco. It is clean and bright and well organized. The staff is very friendly and helpful. There are classes for puppies to socialize. The dog trainers are very knowledgeable. My favorite part of the kittens/cats that are up for adoption.
-
August 2023 by Hannah C.
We have had some good experiences at this location, but the most recent has made sure we will not be returning. I brought my dog in for a nail trim, after working to schedule it into their calendar to make sure we could get him in. I appreciated the time that was taken by whoever I was chatting with via text to schedule this. The plan was to bring him in with his updated rabies information. However, it slipped my mind that we needed this on our way in on Saturday. My husband took him up to the counter and when told he needed the rabies information, he didn't have it. The worker there (didn't get her name) was so rude to my husband. She was short and rude saying that she specifically told me I needed to bring it with me to the appointment. She was so rude to him that we decided we are no longer going to take our pup to this location.Cut to today, I bring my pup into another location and am told that my dog has been "referred out." I ask what this means and the worker tells me it typically is due to a dog biting a groomer or something to that extent... needless to say I was surprised because we've never heard anything like that from a groomer before. Luckily, the groomer was willing to try to work with my dog for a nail trim, got confirmation through her own experience that he doesn't act up during a groom, and was surprised like I was that he had been referred out. This groomer was kind, patient, and understanding of my confusion.I have no official confirmation of this, but I'm almost positive he was referred out by the Noblesville location for no reason at all other than pettiness.
-
July 2023 by Natasha Stephens
Absolutely so unprofessional. Took 20 minutes to check in because they were on the phone trying to get someone new to come in when I had my appointment for weeks. They told me it would take two hours so I made sure I would be able to be back exactly at that time and not be late. They finished 50 minutes early and kept leaving me threatening voicemails saying they were closing and I needed to arrive ASAP. I was already on my way and arrived EXACTLY when they told me it would be finished. I understand not wanting people to be late but you can't expect only your time to matter when many don't live close.
-
July 2023 by Dan beghtel (Dan the manatee)
Nice selection of well cared for reptiles
-
July 2023 by Willow Gaming and Fish Care
5/5 they have bettas in aquariums and not in little cups so they are more happy and healthy also they helped me find some stuff I needed I ordered for instore pickup from this store and they had it ready in less then 10 mins for pickup.
-
July 2023 by Thetainted 1
My girlfriend really likes to shop here to get stuff for animals I have a full-blooded Great Pyrenees and a full blooded German Shepherd so they eat a lot of food so we go here for our animal supplies and that includes stuff for the bearded dragon.
-
May 2023 by Camero Williams
The store manager Amelia is one of the most worthless people I’ve ever encountered. She clearly doesn’t know how to run a store so I don’t understand how she holds the position she has. Stop and watch her manage for 5 minutes and you can understand why no one wants to work here. All of her employees are quitting and they can’t keep anyone for more than a week.
-
April 2023 by Tamara McDonald
I had a great experience with Gloria at the Noblesville, IN Petco grooming salon. She was so friendly and knowledgeable. I switched to Petco grooming because of increasing prices for grooming in my area. I loved the cut Gloria gave my Toy Poodle, Lucy. I highly recommend this groomer and grooming salon. The price they charge is reasonable.
-
April 2023 by Crystal Gruenert
I absolutely love this store. Everyone here is so kind and sweet. When i walk in with my english bulldog Virginia, they light up with hugs and pet her. They go above and beyond for everyones pets. They know my pup by name and all. Highly recommend for their family environment and professionalism.
-
April 2023 by Windy J
Just stopped here for the first time to pick up some cat food and it'll be the last time. The prices are ridiculous (Petsmart, Pet Supplies Plus and TSC are all more reasonable) AND they will charge you for bags. That's right, you'd better hope you have more than 2 hands to carry out any small purchases (like cans of food) because they charge for the bags. Seriously. My advice is to shop somewhere that actually wants customers to return.
