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September 2023 by Constance Wagers
If I could give negative stars I would. What a bunch of jerks that work at this branch. Would not even deposit 5 dollars in quarters for me because they weren't in a rolled up....you can't roll 5 dollars in quarters.
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July 2023 by Austin Penn
Bureaucratic, unprofessional and rude, lacking basic understanding of how their corporate functions, threatened to close my deceased grandmother’s account over not talking to a case manager even though case managers wouldn’t answer. Transferred these accounts to a family member without consent. Don’t trust banks at all, but especially these manipulative clowns.
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June 2023 by Alice Walsh
Thank you Valentin for great customer service. I pronounced your name correctly and you appreciated that. Even though I am not a native speaker. Thank you, Valentin, for your courtesy and friendliness.
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May 2023 by Kathy P.
Absolutely terrible experience. Tellers are rude. The teller I had was going to assist another customer at the same time as she was helping me. Terrible customer service! After being a PNC customer for over 20 years, I'm seriously thinking about changing bank institutions.
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November 2021 by Derek Myers
Can’t even notarize a simple document for a customer.
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September 2020 by Robert Koehne
Why is PNC the only bank with closed inside banking services. Everyone using the drive through, long lines and very unhappy customers.
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March 2020 by Bill Butner
Banking with PNC now for 20 years. I have no complaints.
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February 2020 by David Pritchard
Good tellers. Supervisor needs people skills
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July 2019 by Gaben Savior
Staff always tell you, "Oh you know you can do this at an ATM right?" Yeah but I don't really want to deposit $1,000 into an ATM. They told me I would receive my approval or denial of loan in the mail or email and never received either. There are many better options than PNC.
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March 2019 by Kellie Myers
Awesome staff! Always very friendly & helpful especially Taylor, Matthew and the guy with the beard! Sorry I cant remember your name :) I come here 2-3 times a week to make deposits for my employer and always leave with a smile on my face. Love this branch!
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March 2018 by Brandon Johnson
Very rude staff, didn't want to cash my wife checks because of what my wife believes was her appearance(I think she looks great!). Had the nerve after lieing about a limit on the amount of a check they could cash(there is no limit), to try and say they didn't think there was enough money at the bank to cash them! While there was a dude depositing hundreds of dollars in cash next to her! Small bank has small minded people working there. If you have to go to PNC, go see Katie at the 146th street branch.
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June 2016 by Kurt Beard
Great friendly staff. I've always been given the help and information I need.
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July 2013 by Pigtails L.
If you are looking for a bank do not go to this one. The tellers are rude and the other employees there, especially the bank manger are very rude and unprofessional. This is the worst experience that I have ever had with a bank. If you cannot treat the customers right, then why are you there? These people's attitude really need a makeover. I would never recommend this bank to anyone. They really SUCK!!!!!!!!!!!!!!!!! Source from my own personal experience.
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March 2012 by Theresa Houghton
Update! Heather is no longer working at the branch. Since then the bank is a pleasant place to do business. I actually look forward to going inside on the occasions I need to do something other than withdraw or deposit. I also like the Keurig :) Excellent turn around in a short amount of time.
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December 2011 by A Google User
Yea PNC is a big evil mega-bank. Can you find people unhappy with them? Yes. But you'll find a LOT more that are happy with them! That is after all how they get to be big Mega-banks. And I'm happy for both my personal and business banking. Bob
