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November 2023 by serena mowery
Came for the free Veterans Day interior and exterior.The whole front of my truck still had bugs on it.The interior had multiple spots missed. They even asked if there was any specific things for them to focus on and I said curiosity holders and then they literally didn’t touch them. If I had paid $44 for this I would have been pissed. They didn’t even wipe off above the steering wheel lolDef wouldn’t come back for anything other than their most basic wash
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October 2023 by Sean Tailby
Used the mobile detailing service. Carlos did a great job. Very pleased with the results. My 07 Torrent is very happy to have had a makeover.
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September 2023 by L W.
Did OK on vacuum & car wash. But charged me twice for service. Had to return to fix. :(.
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August 2023 by Jason Nguyen
Please do not go here. The other reviews are right. My mom got her exterior and interior clean. And the picture was AFTER the wash. She said it was not done a good job and I have to agree. The person that picked up the phone was kind of helpful, but did not understand that we could not go back today (even though we had to move around our schedule to come). The least he could have done was to have our name down so next time we could get a touch up cleaning, but did not even offer that. Terrible job please go somewhere else.
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August 2023 by Carlos Ayala
MFS charged for a month service we didn't sign up for. They can say whatever they want. Scam is a scam is a scam. A shame y'all ain't got no integrity. You garbage. Keep the $60 ya broke ahh hooks
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August 2023 by Tanya H.
DO NOT GO HERE! The wash was sub par. Barely and soap was used and I didn't get the new car deodorizer that I requested but got musty men's armpits! I know the car wasn't sprayed at all and it seemed the guy who did the interior left his own stink instead of the new car smell. I know because I smelled him when I got out of the car. Plus one of my BMVs sensor covers was open. That's never happened. The car is not even 1 year old and has been to other car washes without incident. I should have listened to the reviews. I agree! Headed up to Crew! Or even Sparkling Image. Ugh!
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August 2023 by Jeremy Cooke
Absolutely terrible, I purchased the extra interior clean & it was like nothing was done. They didn't wash the mats & didn't put them back in the correct placements. Nothing was vacuumed correctly or dusted & wipe streaks everywhere & the trash that was in the cars trash bag was left. I canceled my unlimited wash program & will not return.Services: Auto detailing
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August 2023 by Benjamin Munden
Get charged 60$ for an absolute TRASH wash job. Would not recommend anybody coming here, . I keep my car clean but the fact they couldn't even get the dust off my dashboard, looks like I'm going by auto zone on my way home. If I could rate them lower I would.THERES BUGS STILL ON MY BUMPER.
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July 2023 by Ethan S.
I've paid for 4 elite washes and interior details and every single time it is half assed and rushed. Even when I come in when it's slow. Save your money and go to crew and or the prime off olio. This place is a waste of money
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June 2023 by Cheyenne Avila
Got an ultimate wash & interior clean.Wash was good. My car was brand new, it just needed a little vacuum due to kids getting little pieces of grass in it. I went inside to notice, they have 2 fans running. After 10 minutes I realized it was because they had no AC, which it was miserable in the store. So 30 minutes later my car is done. I go out to notice, they barley swept. My car mats in the back seat snap into place, they placed them in the wrong side and forced them to snap into the wrong side which caused me to have to force them out and get them on the right side. And now I have this odd little stain that wasn’t there. $44 dollars down the drain, in my opinion.Services: Auto detailing
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June 2023 by Nurse Jacquie
Westfield In. location. I figure I might as well laugh. Some onion rings were spilled in my nearly new car so I took it in for interior and exterior service. Exterior looked pretty good. The interior still had onion rings in cupholder and console ledge. I asked for it to be redone and ended taking the rag and teaching the guy how to use it. After I left I saw more onion ring pieces in door molding. Waste of money and time. never again.Services: Clay bar treatment
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June 2023 by Max Charlot
Not really sure why I paid for an interior clean. They vacuumed a little bit that’s about it. Didn’t wipe anything down at all. I also paid for the vest wash they had and it did an average job. Save your money or spend it somewhere else.
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June 2023 by Beth S.
I am finished with Prime. They have a huge Ala carte menu, but the services are poor. I was asked what areas I wanted them to focus on. I pointed to each area. Got home to find all of the stains still there. Good thing I tipped $20 after paying close to $80 in services. I now have a membership with Crew Carwash.
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May 2023 by Coach Connie
I was out of town and was charged my membership fee. I had to cancel my membership the same day due to not being able to use it. I wasn't refunded the $29.99 so I came in to the store once I got back in town. The manager was not able to refund me the fee but did give me 2 free elite carwash cards. I appreciate the effort to resolve the issue for me.4 Stars because the cancellation process can only be completed online and if you gave an emergency and can't self advocate in person you will be out of the money7 day cancelation policy is rigid despite emergencies so plan accordingly.No other issues. Employees are friendly. Clean easily accessible location off 37.
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May 2023 by Sean Jackson
Good Morning. My name is Sean Jackson. I’m originally from Cincinnati Ohio. Moved to Indianapolis IN in 2018. Have 3 children and also a Beautiful wife. A few months back we received some extra money to detail our vehicles.. I pulled into Prime Car Wash on 14375 Mundy RdNoblesville, IN 46060 United States music Blasting and walked into the place. When I first came they told me they were too busy to come back even when I had an appointment there. So came back and got the detail done. Well when getting back into the car I noticed my radio was not working (I drive controller). The GM Andrew stated that he would “Take care of it just to get the EST from BMW and it will get done asap”. Well upon getting the diagnosis from BMW they stated that the amount was TOO MUCH … So then I took it to another shop to get a smaller price of 1400 dollars an was told that due to the chemicals they used on my I drive controller that they will not pay for the car radio to be fixed.Anyone who has a BMW should know not to put any solution on that part of the Vehicle because the I drive controller is sensitive! My radio was broken by the Establishment and now they are refusing to pay for the damages.Service: Auto detailing
