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January 2024 by De'Angelo Louis
Front Desk representative Alexia was very helpful in assisting me with my stay. Rooms were clean; Breakfast came in handy.
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December 2023 by Becca Zuniga
Don't stay here.. it's not safe, we went to check out and the place was tossed and no one to be found. Also service is the worst!! No one will help you and if you have any issues you won't get any response... besides a dial tone. Pictures show the front desk tossed. Then they left candy on the night stand which I didn't see when we check in late at night and it ruined my phone. Assistant manager can't make a decision and when I asked for the manager several times she's unavailable and the staff just hang up... DO NOT STAY!!
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December 2023 by Diane Engelking
We enjoyed our stay. The kids enjoyed the pool, even though it was small. I could see the hot tub area had been filled in with cement. The breakfast was good. Everything was clean and quiet. The staff was kind. The beds were comfortable. Check your account though. We booked through a 3rd party and paid in full, then Wyndham charged us separately, but they refunded our account after I called.
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November 2023 by Elisa Phillips
I only stayed one night since I was traveling through, but I wish I would have stayed here longer instead of at some of the other places I did. For its price class, this is a wonderful hotel! Kind and friendly staff (who accommodated an extra late check out so I could work longer), room was large with a big desk for working, and I specifically loved the bathroom with walk in shower (glass wall instead of a nasty fabric curtain over a tub). Breakfast was included (mid-week), which I usually don't care about since I'm vegan, but they had a great selection of fruit for me!
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November 2023 by Bob Ford
The only things good about this hotel is what’s leftover from when it was Cambria. Since this hotel opened we’ve probably stayed here a dozen times. It used to be a favorite. Since it’s become Wyndham it’s gone father down with each stay. This time pool is closed. No ice on floor. Cheap thin towels. Continental breakfast only on weekends. No hot breakfast. Bad cable channels and it went out completely for about an hour last evening. We usually pay for an upgraded room. Last night was our final stay here. Too many better options nearby.
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October 2023 by Crusher Guy
I reserved a room here. On my way down to the hotel my vehicle broke down. I called them right away and told them the situation. Hoping they wouldn't charge me for the room. All I was told is I'll be charged cause they have a 24 hour cancelation policy. I get they have a policy but they could have been more understanding. I was literally on my way there. I had every intention on staying there that night. I had no way of knowing 24 hours before that my vehicle was going to break down. I asked to speak to a manager and the person that answered the phone wouldn't transfer me.
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October 2023 by Patricia Morgan
The room was lovely and clean. Front desk staff was friendly and efficient. The bartender was extra friendly starting a casual conversation as he was passing by. Our only disappointment was that the "spa" was closed. There is signage on the closure but we booked this Wyndham specifically because this one had a "spa". I associate spa with facials and massages. In my ignorance I showed up to the jacuzzi/hot tub/whirl pool in my suit looking rather silly.
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October 2023 by Sondra Kramer
First time staying! We booked a room for a concert. The staff is friendly. Hotel is nice and clean. Room was very spacious! We had a great time and stay!!
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September 2023 by Julie Cylkowski
Close to Ruoff Music Center and various fast food and restaurants. Room clean and comfortable. Spa/Hot tub not working during our visit, but not a deal breaker. Pool was nice.
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September 2023 by Thomas Russell
Smoke free building. Cigarette burns all over. Room smelled like cigarettes and vomit. Bed was stained. Room was not cleaned. Small dogs alone and barking in surrounding rooms. Sketchy elevator. Back door busted and not secure. Lady was not sure if anyone was in the room and had to check. We canceled.Safety: Back door busted open. Not safeNoteworthy details: Cigarette burns and mattress stains
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September 2023 by Nancy Durkin
Very clean, staff was wonderful, close to the Ruoff Mortgage Music Center, fantastic restaurant across the street. The only thing I did not like was the amount of handicapped parking available. My boyfriend is in a wheel chair and due to the amount of people in town for the concert we had to park in the rear of the building, used up two normal parking spots so we could get him and his wheelchair out of our vehicle. In the morning I had to back the vehicle out to get him and his wheel chair in, as a car had parked so close to us we could barely open the door.
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September 2023 by Ryan S.
When Pearl Jam cancelled their show at Ruoff on 9/10/23, the Holiday Inn Express on the same street was giving refunds to people who asked. This Wyndam refuses to do anything at all for me. No hotel refund, not even a hotel credit, and I didn't even check in. Very disappointing and greedy.
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September 2023 by Leigha Barton
If your debating between Hotels as I do, pick this one. I am very picky and was very happy with this hotel. Very clean. Modern ammenities such as smart mirrors. Comfortable beds. Modern decor and layout. Service was great as well even with a midnight arrival!
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September 2023 by Tammy Goldsberry
Stayed for a concert at the Ruoff Music Center. It was only 2 blocks away, so that we could walk. Our room was very clean and spacious. Everyone was very friendly. The cost for the room was the best. Near plenty of shopping and restaurants. Will definitely use them again in the future.
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September 2023 by Tiffany Webb
The room was very clean, bed was super comfortable. The bathroom was spacious and clean. Room came with fridge, microwave, and Keurig and k-pods. One of the best hotels we've visited in a while. Staff at front desk was very friendly and professional.Nearby activities: Hotel is very close to Ruoff music center, within walking distance, which is nice!Safety: Hotel felt very safe.Walkability: Close proximity to restaurants and music venue.
