Casey's is a popular gas station that offers friendly service and a welcoming environment. Customers appreciate the helpful staff, especially one employee in the kitchen at the OC location who goes above and beyond for customers. The station is convenient for fueling needs, and the staff are willing to assist when issues arise. One customer shared a positive experience where a cashier went out of their way to help when the pump didn't work, even refunding the payment to ensure the customer could get gas. Employees generally enjoy working at Casey's, citing a great work environment and good relationships with coworkers and customers. However, the rewards program has caused some frustration; a customer reported ongoing trouble with their app and account, finding corporate customer service unhelpful despite repeated efforts. Overall, many appreciate the helpful staff and the positive atmosphere, making Casey’s a place they would return to for gas and service.
I would like to give a compliment and shout out to Bonnie that works in the kitchen at the OC Location. She is truly amazing and goes above and beyond for her customers!
October 2023
Friendly staff and hot food are always a winning combination!
