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March 2024 by David Redding
I had to return something that they normally don't take back. But did for me.Thanks!
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February 2024 by Ann Gardner
Always have a great experience inside the store and with pharmacy!
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December 2023 by chris sisson
I have been shopping at this location regularly for over 10 years, stopping in several times a month for medication as well as routine items. Staff are generally friendly. Suddenly feel like I'm being treated like a shoplifter. Very disconcerting. Staff moving aisle to aisle to watch me, then making up bogus excuses to stand next to me while i browse. Don't know if they are trying to tackle some kind of problem they are having, maybe they will start locking items up next like other branches. Very effective way to lose patronage, i can fairly easily spend my money over the next 10 years somewhere else.
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October 2023 by william carlson
The only issue I have is that the CVS App states a time when prescriptions will be ready, and it’s frustrating when the projection isn’t met. AI not being so intelligent? The staff there are always so friendly and helpful!
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September 2023 by Heather Kern
The pharmacy staff are always super fast and friendly. They are helpful and supportive when I have questions as well.
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August 2023 by Louvae Dutton
I always get quick, informative, and expert care at this pharmacy. I especially like that they help me figure out insurance. Also like getting shots and boosters there. Everyone is very friendly, too.
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June 2023 by James Fattic
Please draw your own conclusion, but here is my most recent experience with this CVS pharmacy:My dentist electronically submitted a prescription to said pharmacy. Approximately a half hour later I received a text confirmation from the pharmacy. Approximately an hour later I received a text from CVS stating that the prescription had been filled and was ready for pickup. A half hour later I arrived at the pharmacy to pickup the meds. The lady who attempted to help me had no record of the prescription. I showed her the text message from CVS and she acknowledged it, but said she didn't have it in the system and couldn't fill it. (It's an antibiotic, not any exotic)She said I would need to have the dentist resubmit it. I called the dentist office with the request, then returned to the pharmacy. The same lady, at first, said she didn't have it, but then, as she viewed the computer screen said, "Oh, there it is, it just popped up. Give us 15 minutes and we'll have it." I thanked her and said I probably use the drive-thru which she endorsed.About a half hour later I arrived at the drive-thru window and gave my information. The girl there said she had no record of any prescription for me. So... I parked and returned to the same lady inside and inquired how to get my prescription filled. She seemed mystified and said "It came up earlier but it's not there" She offered to have the pharmacist call the dental office and verify the prescription yet again. By now I'd spent we'll over an hour trying to fill a prescription that CVS texted was ready for pickup. I did comment that the CVS pharmacy wasn't highly rated in Google map reviews and I could understand why. She took umbrage at that. I, at this time several hours later await a contact from CVS as to whether the script will ever be available.
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May 2023 by Karma Dequincy
Pharmacy is sooooo unbelievably slow!!!! It just doesn’t even make sense smh
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February 2023 by Katelynd Moran
I moved to pendleton almost a year ago and for the last 8 months I have never in my life experienced more issues with getting my medications filled. I am on 2 very intensive controlled substances and I am left scrambling every month trying to get them on time. One time they didn’t fill my prescription for 4 days. I experienced the worst withdrawal symptoms of my life to find out my Dr. had sent the prescription 6 days prior. On top of this, every single pharmacist I have encountered has been nothing but rude, snobby, inconsiderate, and downright mean. They treat you like you are the biggest inconvenience and act like you have no idea what you’re talking about. When I had questions or concerns, they did NOTHING to try and explain it to me. I am baffled at the lack of care and customer service of this location. I worked in customer service for 10 years and have never written a review because I know how it is. But I will never be returning. Thank you for absolutely nothing but stress and anxiety.
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December 2022 by Jeff Curts
Pharmacy inefficient, understaffed and delivers a poor customer experience.
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October 2022 by Hannah Hartman
I rarely wish for a zero star option...but that would be useful in this instance. Blatant mismanagement runs amok in the pharmacy. Massive delays in filling prescriptions make it faster for me to drive further away to the Anderson CVS. As a native to Pendleton it greatly pains me to say that Anderson is superior in their CVS options.
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July 2022 by John Durham
Have had to be without too many times. Been a customer for many years but not anymore. I’ll pay the extra at Meijer just to have my much needed medicine without waiting weeks
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July 2022 by Cathy S.
Friendly professional people treated me as a valued customer I was in on time, executed my appointment proficiently and friendly.
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July 2022 by Debbie Hilt
Switched pharmacies after many years. CVS just doesn't have it anymore. It seems like a hassle to get a Rx filled.
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June 2022 by Sydney Davis
I have been a customer of this CVS for years. Service has never been great but it has gone from tolerable to downright unbearable in these past few years. I have to fight tooth and nail every single time I get my medicine filled. They tell me Every. Single. Time. that my medication prescriptions have not been sent over. I then have to call my office, get them to verify the scripts, and talk to the pharmacists to get them confirmed. Lo and behold, EVERY SINGLE TIME, those scripts were always in the system and they get filled within the hour of my office calling. As for customer service, it is just as bad. Pharmacists always treat you like you’re stupid and have no idea what you’re talking about. Condescending snots, all of them. I would love to take my business elsewhere but unfortunately, that’s not possible, so I’m stuck dealing with Mean Girls that refuse to give me my prescribed medications.
