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October 2023 by Tonya Wentzel
Went in for a twin for our kiddo. Came out with a twin AND a king for us!! Vince was patient, very informative and helpful. The prices are great but those sales are fabulous! If you need a mattress this is the place to check out!!
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October 2023 by Jason Humphrey
My wife, and I had a great experience at the American Mattress Plainfield location! Vince was so helpful, knowledgeable, and very informative about all the mattresses, and accessories! He answered all our questions, and even stayed much later then closing time in doing so! He made such a stressful, and overwhelming experience much easier, with helping to make our decision! I highly recommend this company, location, and manager! We felt at peace with our purchase, and are very excited to get our new mattress!
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September 2023 by Ashley Miller
Vince was very pleasant to work with. He was understanding of our needs and was able to direct us to what we should look at. Delivery guys were quick and professional however when I went to make the bed later in the evening I realized our mattress cover was not there. I am giving a 3 star review because I have to drive an hour round trip out of my way to pick up the missing item. I would suggest fixing your billing issue with partial pickup so the customer can take the odds and ends home day of purchase and not have to depend on it coming day of delivery.
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September 2023 by Marty Gill
Vince was very helpful by showing us options that were varying degrees of firmness as well as price levels. He explained different features and guarantees. And then he patiently waited while we tried each mattress multiple times to be sure we chose properly. We are looking forward to the delivery of our new bed.
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September 2023 by Lori Nondorf
Vince at the Plainfield location was very helpful and patient. Buying a bed is an expensive purchase so I wanted to be sure before I bought. It took me several visits and Vince answered all my questions. When I finally decided what I wanted he found me the best deal. I highly recommend both this store and Vince!!
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September 2023 by Linda Norman
Vince was so kind & efficient in the way he helped us. We didn't even go to another store to shop around! He is definitely a keeper! We got a great deal & will tell our friends about our experience!
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September 2023 by Hope Bray
Vince was super helpful to us and finding the best mattress for both my husband and I. We each wanted different firmness but he helped us find the best of both! Extra bonus was it was in stock and we could pick up quickly. He was patient and professional!
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August 2023 by Jade Perez
Truly a great experience! Vince helped us from the moment we walked in, he greeted us with kindness. He was very knowledgeable & provided us with recommendations on what we were specifically looking for.Being locally owned & operated really stood out in all aspects from amazing customer service to the quality of mattresses offered.Highly recommend American Mattress in Plainfield, IN..Thank you again for outstanding customer service Vince!
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July 2023 by Jesus Chavez
Vince was very helpful and professional. We showed up shortly before closing and he didn’t try to rush us out. Took the time to help us find a mattress we loved and in our budget. Would definitely recommend
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July 2023 by Sue Badman
Vince was a great help finding our perfect mattress. He met us at the door. He helped us narrow down the search very quickly. He listened to us when we started our mattress preference and showed us similar products in different price ranges. There will be free delivery and old mattress removal. We were offered to let us get.the mattress.that.dau if we wanted. Financing was available. I love that this is a family owned business and products are produced in Indiana. Thank you, Vince, for the great customer service. We ended up chosing a Restonic extra soft mattress with no memory foam. Looking forward to a good night's sleep. We have 120 days to change out the mattress if it is not the right fit.
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July 2023 by Michael Kolozsvari
We originally talked to American Mattress a year ago about a Temperpedic mattress. They spent almost an hour with us answering all our questions and discussing options, even if we weren't going to buy that day, and there was no high pressure sales tactics, just supportive words that they hoped we would find what was right for us, even if it wasn't through them.When we decided to make the purchase it was remembered and we came back. They made the buying process easy, and two days later our new bed was delivered. The two young men were courteous to us and respectful of our house, even if our stairs made things a little rough on them.I don't regret working with them, and will definitely think of them the next time one of our beds needs to be replaced!
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July 2023 by Ryan Herrington
We started searching for a mattress and by word of mouth heard of American Mattress. We were searching for a good cooling bed and our sales manager Vince was very helpful. He pointed us in the right direction and gave us a deal we could not turn down. I was not expecting to make a decision on a mattress today but it was a deal I was never going to beat anywhere.
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July 2023 by Ashlei Smith
Finding a great mattress in 2022 with so many options is a lot more difficult than it used to be! But this location has the education down! Vince is just phenomenal At education of the inventory and helping you find the perfect fit for your lifestyle! Highly recommend stopping in for your next bed!!
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July 2023 by Harrison Woodruff
Super quick and easy experience. Vince was super helpful and made the process much smoother. I had no idea what I wanted, but we walked out buying a super comfortable mattress. Highly recommend.
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June 2023 by Wayne Gerst
I want to thank Vince for a pleasure able experience. Vince does not just want to sell you a bed. He wants to sell you the perfect fitting bed. He really took interest in both mine and my wife’s sleeping patterns. He took the time and put us on several models that worked for us. He had solutions not just sales.I would highly recommend Vince for your next mattress purchase.Thanks Vince!