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November 2023 by Lucas Rigdon
While the work is always awesome I can't get over how broken the communication is. I've taken two different cars here in the past month and each time I never know what's happening or what the status of the car is. This recent visit the last thing I knew was that they were looking to order a part from another dealership and they would let me know if they found it and when it came in. I made it clear I really needed my car for work and I would be willing to bring my car back in once the part was here and was told I would get a call back once they found a part and we could work from there. Two days go by where I don't get a call and can't get anyone to either call me back or even answer the phones. I'm then told that the shop doesn't do loaner or rental cars anymore when they had just done it a couple weeks ago to replace my other car that was in their shop. Literally all I'm looking for is just a quick update from anyone on when I can expect to get things done and what's going on so I can plan out alternative means to get to work. But I don't think I'm going to find that here.
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November 2023 by Kylee Hubble
We have always worked with Andy Mohr GMC in Fishers so this was our first time working with Andy Mohr Chevy in Plainfield and we will be back! While on the hunt for what we wanted we were working with 3 other big name dealerships and the experience with Andy Mohr was beyond comparison!! From product knowledge to responsiveness, to follow up, the entire experience start to finish was fantastic!! James and Chase are great and made the process seamless! We will be sharing our experience with all our friends and family and will be back! Thank you both for everything!!
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October 2023 by Joseph De La Parra
Wonderful experience, will definitely come back when we need another vehicle. Deltino went beyond what was expected, made us feel special and worked with our budget. He deserves a raise, we are buying our car because of excellent work.
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October 2023 by Justin Goodin
I took my 2021 Chevy Traverse there for a repair that needed done. These guys are outstanding in every way!! They are great at what they do and will not screw around with you or your vehicle. You will not go wrong by going here for you needs!! Thank you so much for having such a great place to take my car for service!!
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October 2023 by Jason Millikan
I’d highly recommend going in to this dealership to get a vehicle! The sales staff there are absolutely wonderful! They do not pressure you at all and help you in your decision! They knew I was on the fence about making a big purchase and really helped me along the way. I worked with Gary Bates there and I highly recommend him and the dealership in general! Gary and all Andy Mohr thank you!
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October 2023 by Jeremy Rowe
Went in looking for a new Truck, couldn't make a deal the first day, but the vehicle was finding its way into my dreams, tried again for a deal, got a few Hundred off, no big deal, really wanted it. Guess I need to work on my negotiation skills! Worked with Jesse at Andy Mohr and he is by far the best car salesman I've ever met! No pressure sale and laid-back demeanor! Thanks Jesse and Andy Mohr!
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September 2023 by Kelsie Adler
I came here to see a 2008 Honda CRV. The car was exactly as advertised. Jeff and Bob made the experience easy and enjoyable. I left with exactly what I wanted. They didn't pressure me into anything or act like I didn't know what I was doing. Very very happy with my experience. In and out in 2 1/2 hours!
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August 2023 by richard armstrong
I was mainly looking at options for the near future and to see what I could find to fit my budget, not planning to make a purchase decision at this time. I am a returning customer and will easily be comfortable with planning on my next vehicle purchase from Andy Mohr, my salesman Del Tino was very professional and attentive to my concerns and questions as a matter of fact everyone that I encountered were topnotch from the salesmanager,to the finance department! Many thanks to all!
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August 2023 by Tiffanie Stuck
We had a 2021 Chevy 1500 trailboss that was totaled in an accident, after waiting almost a month for ins to figure out what they were doing we were FINALLY able to shop for a new vehicle! We found the truck online we were interested in and spoke to Clint, he was very helpful honest and personable. He made the whole process easy and made us feel at ease! If you need a new our used vehicle ask for Clint! Thank you again!! We love our new truck and we are finally back to two vehicles!
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August 2023 by Stephen King
I have used their parts department for a good 20 years or so. My best experiences in Parts over the years were almost always with April. All of the parts people are very good at their job, and very friendly, but I was always very impressed with the level of knowledge and wisdom and basic understanding of the parts business that April exhibited. If there are any chauvinistic customers out there, you better stay out of April's way. She is quiet, professional, and very capable . . . But she is up to any and all tasks, so don't make the mistake of "asking for a man to wait on you." It is very likely that the men you end up dealing with will at some point ask April for help.
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August 2023 by John Ricks
My brother-in-law called me and told me what this truck was and knew it was about what I was looking for. I went to Indianapolis the next day, and it was priced at the price. I was willing to pay. I talk to the general manager the accountant and Kevin everyone was accommodating. My experience with buying something could not have been better. I had drove 300 miles to get there. They put side steps on it that day and got me out of there so I could drive home. Then a few days later, Kevin called me and said the mats that go in that truck would be shipped to me. I had no clue I was getting them, they were a perfect fit! So blessed with the people at Andy Mohr Chevrolet!and the buying experience! Way to go Team!!
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August 2023 by M. Beren Reeder
I used to go here a couple of years ago, and the service was fantastic. My most recent trip left me sorely disappointed. I went in for an oil change because they also rotate the tires and do an inspection of the brakes, etc. I went ahead and got the very expensive brake fluid flush because I am at 80,000 miles. After waiting almost three hours (and I had an appointment) I am basically checking out at closing time. They tell me that my front brakes are at 3mm and give me a horrendous quote price for doing that job. I wonder how since my last oil change, the brakes went from around 6 to 7 mm that they were all of the sudden so low. Especially considering the vehicle had been stored the entire time. So I order new brake pads and rotors and do the job myself. Lo and behold, when I measure the brake pads, there is still 6mm left. So they tried to scam me! The quote includes 3 hours of labor. I managed to do it in 40 minutes, and the hardest part was getting it up on the jack stands. They have a lift, etc. So how does it take 3 hours to change brakes that don't need changing? I will never return here for service, and I'm sad about that because I used to trust this place.
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August 2023 by Shae Plummer
A lot of great people here, I love that the salesmen aren't pushy, hell I actually had to go find one, not that that's a problem for me. Mario was awesome, and all the sales managers, great conversation, love the new technology in the finance office, that made paper work easier. Overall great experience and would recommend Andy Mohr Chevrolet of avon to friends and family!
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July 2023 by Juan Martin
I bought a truck here , now with less than 25,000 the steering wheel started to peeled on a small area took it in and they said that the factory warranty didn’t cover it with out an explanation. I called back the warranty department and they claimed that they never received a claim from Andy Mohr . I have opened a case and will see the outcome then move forward with further action. That bites that when you buy a vehicle they offer you all this things and after that they will not full-fill their promises , then they wonder why people buy more imported vehicles. Service is the worse. Beware of the salesperson.
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July 2023 by Jennifer
The process of looking for a new car was so overwhelming to me. I had no idea what kind of car I wanted, and Gary Murphy was BEYOND helpful. He was so patient, kind, down to earth, and he made the whole process/experience so easy.