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December 2023 by Betsy T.
After an aggravating experience with JC Penney styling salon, I came in to Ulta fully expecting to not be able to get in for a haircut. Donna O., the stylist on duty, cheerfully greeted me and took me immediately. She did a fantastic job and was really helpful answering my questions about the "tinsel hair" extensions that I had put in. The only reason I haven't given five stars is that the store is really hard to get around. I get it--it's less than 5 days before Christmas, but it was hard to find where the line was to pay for my cut. I was constantly having to climb over the Clinique demonstrators to get to where I needed to go. Other than that, great job!
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August 2023 by Juan cordoba
I can wholeheartedly say that Allison was an absolute delight. Her knowledge, communication skills, adaptability, and passion for helping others make her an exceptional professional. I have no doubt that anyone fortunate enough will experience the same invaluable help and reap the benefits of her extraordinary contributions
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August 2023 by Amanda Sheakoski
Allison always does a fantastic job! She has been doing my brows for a couple years now. I always get a brow wax and tint. She is efficient and a pro at what she does. I would definitely recommend booking with her!
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August 2023 by Jls 7676
Allison at the Plainfield location is the best! She is so sweet and you walk out looking like a model when she is done with you. I have had my eyebrows done at other places, but Allison is the best there is!
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August 2023 by Kayla Schmidt
Very friendly to customers, and are good at their work!
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April 2023 by Dest R.
Love this ulta but whoever the female employee is with the big botched lips is rude . Asked a simple question where I was half ignored and didn't receive any eye contact. Didn't need her to kiss up to me either but some acknowledgment would've been nice , she's super unapproachable , oh well.
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March 2023 by Abigail Dawson
Love my eyebrows, Alison did an excellent job!
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December 2022 by Kaelon Stofferahn
We were helped by Allison today and they were wonderful. Their service was quick and of excellent quality!
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June 2022 by Nicole C.
Do not recommend getting your makeup done here. Ruined my whole prom! nothing was blended, all uneven. Im honestly the nicest person ever but i couldn't help but cry.
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December 2020 by Jamie a
Love this place!!
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February 2020 by Lisa H.
Ulta has every brand of make up there is plus their own brand. A large selection of skin care products from reasonable to high end. They are more than just a retailer they also have a brow bar which services include waxing, tinting and eyelash application. They also have a full service salon and offer extensions, blowouts, color and balayage. There are several facials to chose from. The salon has eyelash extensions that are long term with the option to have them filled. The staff are very willing to help with choosing the right shade of foundation or eyeshadow and apply it prior to purchasing to make sure you like it.
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February 2020 by Deb P.
Went to purchase an eyebrow pencil, apparently someone put an eyeliner in the brow section. I took my receipt back to store to return it & get the brow pencil. They would not let me return it because I wouldnt give them my phone number at check out. I never even used it. They said their cash register wouldnt look it up because no phone. I am not giving my phone# out so they can sell it to a 3rd party or send me unwanted text messages!!! They wouldnt even give me an in store credit. I will NEVER shop at this store again. This is wrong on so many levels. The manager acted like it wasnt me who bought it bc i didnt give my phone#. Ok look it up on your security camera people. I'll take my money elsewhere! I wish i could give 0 stars they deseve it.
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October 2019 by Sonya Himsel B.
Victoria was Awesome. My twins with autism went there on their 18th birthday and Victoria made their day special and their faces beautiful. Was our first visit. We will definitely go back. Plainfield IN
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October 2019 by Elizabeth L.
I used to like coming here, but the last handful of visits, I feel like I'm watched like a hawk because they think I'm going to shoplift. Makes me very uncomfortable. I like to browse while taking my time so I can see the variety of products, especially since you can't really see or test out anything while shopping online. I have a credit card with Ulta and I'm also a frequent shopper so it's pretty frustrating and offensive to be treated this way. If I bring my kids in with me (who are older girls), it's even worse with the stares and being watched. Especially if they are calmly and quietly trying any "try me" product, you'd think they were stealing with the looks the staff gives them. The men that work there are especially rude and I've overheard them bad-mouthing customers and complaining about them several times. How they are "so annoying" and discussing all of the "annoying things customers do." I mean, I'm just one small aisle over and they have no qualms with talking loudly about it knowing I can hear them. Very stuck up. The constant hovering while rudely saying "Do you need any help with anything? Still doing ok? Is there something you need? What are you looking for? Still doing ok? Are you still doing ok?" with a complete attitude. If they were being polite and friendly, instead of pushy and inconsiderate, it may be a different story. You get extra stares if you are browsing through the higher-end products. I try to make small talk with the people behind the register while being ringed out because I'm a friendly person, and they act like your bothering them. Just all around a snotty environment that I don't wish to come back to. I'm sure not all of the employees are this way, I have had good experiences with just a couple of the women that work there. But the other unpleasant experiences stand out the most & make me hesitant to return.
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August 2019 by Emma S.
I am in here constantly and the workers are incredible they always know what will work for you! I ask their advice constantly. They even shade matched my foundation and my skin has never looked more flawless! And the rewards?! Need I say more? They are amazing! They are always willing to help with whatever you need to find whether it be hair or makeup!
