Sonesta Essential Indianapolis Airport is a hotel that offers a mix of experiences for its guests. Many reviews praise the friendly staff, who are described as caring and attentive, contributing to a pleasant stay. The hotel is noted for its comfortable beds and clean rooms, with a good breakfast buffet that has a nice variety. However, some guests have reported issues, including high humidity and water damage, with concerns about mold behind the wallpaper. The outdated hallway carpet and furniture in the rooms have also been mentioned as needing updates. While the hotel is considered family-friendly and provides good value, some guests have expressed frustration over unexpected pet fees and inconveniences like non-working lamps and lack of USB plugs. Despite these drawbacks, many guests would recommend the hotel for its overall comfort and service, though some suggest there are better options in the area.
