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November 2023 by Daisy
I wanted the cheapest but nice hotel since we had emergency at the house. Paid 95 for what I think wasn’t worth the price for the room.
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October 2023 by Abby P
Manager Venkata Nattam is very rude and disrespectful. Made me and my friends very uncomfortable during our stay. Was told that since we had 2 guests the price for the room would be more. Do not recommend staying here !!!! Horrible customer service. Spend your money elsewhere. 0/10 for the experience.Also, my reviews keep on getting deleted so clearly somebody is trying to hide the true and HELPFUL reviews.Safety: He called out that we had 2 guests which how would anybody know who was sleeping in the room? We were gone most of our stay… so this is concerning .. (cameras in the room????)As a single female, do not recommend staying here. Did not feel safe at all.
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October 2023 by Jaylin J.
I hate being a "Karan" as they call it but my friend and I were looking for a hotel room late in the night, and saw this hotel online. From the online photos, it looked very nice and clean. We were excited to be able to find somewhere that wasn't completely booked up. I called beforehand to check prices, and I was told $120ish dollars for one night over the phone. As we got to the hotel and booked the room, the cost was almost $150 for one night, which didn't seem right. Our room looked cleaned from just walking in, but further inspection we saw how dirty it was. The pull out sofa had a crusted stain on it, along with the bed itself as well. It only got worse when we saw a roach/bug crawling on the wall, and it kept disappearing onto the floor. It was not very comfortable to think about bugs crawling on us while we slept. The bathroom was not very clean, and the shower kept going from piping hot to cold. We were pretty disappointed at the entire experience, and expected a lot better from the price we paid.
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August 2023 by Marcie L
Location, ideal. Price, decent. Rooms, mediocre with rusty shower head. Pool, nasty. Breakfast, barely edible. - The room was decent with really good air conditioning. A place to sleep and shower, for which we are grateful. The pool area was not well maintained. There were wasp nests in the pool area and the pool had lots of floating grossness. The best part of our stay is the Otis Spunkmeyer blueberry muffin at breakfast and within walking distance to Nigh Brewpub (great place to eat!).
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August 2023 by Anna M.
The Hotels.com reviews are from bot for sure. This place lures you in with cheaper price and a flashy building. We pulled in and there was a group of people with tables and chairs tailgating with music and a party. The lobby is nice when you walk in, but the rooms are a little grody. I wished I had read reviews before. The room look fine when you look at it... but then you really look. The bathroom knob is busted in and when I told the front desk lady she was nice but told me they hadn't got around to fixing it yet from the weekend.... It was Thursday ..... there was food stuck in between the mattress, what look like vomit in the bed frame, and mystery splotches on the wall. Also the tv doesn't work from the remote, and when you try and turn in the tv manually, it doesn't even have cable I just hope they washed the sheets. This hotel has good bones but they simply don't clean it or maintain like they should. Kinda gross. At least I can sleep here.
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July 2023 by Carisa Lynn
Paid over $200 for the evening getaway! Pool was closed when we arrived! Room smelt like mildew, bugs on the floor, tiles not secure to the floor in the bathroom! The mini fridge and jetted tub both needed scrubbed! There is also a hole in the ceiling located in the bathroom! The side door to the hotel didn't lock , so anyone can come as they please! I wouldn't recommend!
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July 2023 by Patrick Rich
Room had a mildew smell, breakfast was hard boiled eggs and yogurt that was 2 days from expiring.
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June 2023 by Tim Irvin Sr
Bed was worn out toilet stopped up and breakfast was less than minimum. They should have stayed a super 8 cause they definetly arent much more.Rooms: Bed seen its better days.
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June 2023 by rob banks
Found ants in the bed and around the night stand in my room and the receptionist blamed me and insisted that i somehow brought ants to the room. Refused to get me a different room or have someone check it out. Very AWFUL service. TERRIBLE HOUSEKEEPING. SAVE YOUR MONEY AND BOOK SOMEWHERE ELSE!!!
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May 2023 by Dev Stoian
it dosen’t clean, the room stinks ???
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May 2023 by M C.
Pros - close to the airport, late checkout at 11am, free breakfastCons - the cleaner they use is extremely strong scented, we had to open windows to air the room out. The first room we got was outdated and had spilled cleaner all over the bathroom floor. We changed rooms and our next room was updated and a lot nicer, the difference in rooms was bizarre. If people in the lobby are noisy, you'll hear it in your room. The breakfast is just okay, nothing to write home about. Overall an okay experience. I would probably stay somewhere else next time.
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April 2023 by ginger passarelli
Rooms: Had to beg for towels and washcloths, had a hard (long) time getting hot water. Ice machines were broken, breakfast was cold, (safety violation) owner or manager said I didn't pay for the extra night, had to go to lobby in my Jammies to give him a cc. I had paid for my room the day before. Pot smoking going on. Stinks. Overall I would give it a c-They don't seem to care about people, just want their money.I travel a lot and this was by far one of the worst places I have stayed.I never write reviews ever, good or bad. I made an exception this time.
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February 2023 by Angie Fossett
I would not recommend. When we first got there, there was a party going on in the lobby of about 20 people with food and drinks.Next our key wouldn't work and the manager fixed it by beating on the door. One of the beds were broken and sank in the middle. At about 10pm there were people going in and out of rooms with the doors slamming and very loud in the hallway. Tried to call front desk but the phone didn't work. I asked them to be quiet but that only lasted a short time. The noise finally stopped around 2am.
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February 2023 by Raphael Saraiva
Great hotel for the price. I have stayed here a few times and had nothing to complain. If all you need is to spend the night and leave its pretty good. If you need customer service and honesty, not the best place.The only complaint is that I forgot my sneakers in the room and checked out. Came back to check, and the front desk talking to the cleaners found out that they threw it away. The manager pretended that nothing happened and they would never do that, when his employees literally told me what happened.If you are not ready to run a business, go do something else.
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February 2023 by Kimberly Tracy
Arriving at the hotel, its looked very nice...from the outside. When checking in, i waited for way too long for someone to come to the front desk. When i did finally get checked in, i was put right around the corner from the pool. That created A LOT of noise, slamming doors, and kids running up and down the hall.Ive never been to a hotel that cost $138.00 a night that didn't have a coffee maker in the room. I went to the breakfast area where 99% of hotels have complimentary coffee all day/evening long, but, NOTHING. As a big all day coffee drinker, i was not happy. And again no one around to even ask about how to get any.So i resort back to my room to shower and relax. In the bathroom, the toilet had to be flushed at LEAST twice to get it to flush, most of the ceramic tiles are loose and make noise every time you step on them, im surprised they havent cracked or broken by now. So i just laid towels across the floor just in case. The water in the shower was on 100% HOT, but couldnt get anything past barely warm. THAT was the deal breaker! With it being January, i just wanted a HOT shower and relaxation. NEITHER of which i got..AGAIN for $138.00. The hotel seemed clean, but its very dated and looks shabby. Highly disappointed with this stay for the price, when i checked out, again NO ONE at the desk to voice my opinion and concerns to. Pressed for time. I finally had to just leave my door key at the desk, therefore not able to get a receipt. Lesson learned.
