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September 2025 by Marlene White
OK. Walked in close to 9pm in Plainfield this evening & a manager almost knocked herself over telling me they were going to close in a few minutes! That was ok, because I asked the counter clerk a question about my new CVS app & then left! [I had thought the CVS on Ky. Ave was the least customer friendly.]
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August 2025 by CYNTHIA Ramirez
I do want the public to know . CVS DECIDED TO CANCEL MY VACCINES 11am , 11:15 on Friday August 29,2025
. They claim they don’t have FLU , PNEUMONIA, HEPATITIS Shots .These females working there have been bullies and
SPITEFUL TOWARDS CYNTHIA . I had these scheduled ahead of time, they decided to wait last minute. I have to schedule my rides ahead of time I want the public to know what you all did . .I don’t believe you all .
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August 2025 by Sardul Singh
Very excellent service.
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June 2025 by Jpv Vp
I never leave reviews but this was one of the worst experiences I ever had so I MUST.
I came here during a short break to pick up my medication, but left empty-handed after the most unprovoked and humiliating experience. After checking in, I stepped away briefly, but returned before anyone else was helped. When I tried to explain that I had been waiting for 15 minutes, another customer even offered me their spot—but the staff ignored me. One worker, with a nasty attitude, told me to leave and repeatedly threatened to call the police just for trying to speak. She was then joined by two older women who escalated things further.
I was stunned—this attack felt personal, unprofessional, and completely unjustified. I didn’t get my prescription that day and had to wait two more months to finally get it filled elsewhere. This experience was unexpected, evil, and deeply humiliating.
No wonder this location has a 2.4-star rating. CVS should be ashamed and held accountable.
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September 2024 by Carlotta A. Berry, PhD
Enough is enough! I'm moving my prescriptions to CVS, this pharmacy is horrendous. After the drive thru was closed for months because they had NO WORKERS. today I go to pick up a script after auto calling me about them for a week. The drive thru has a sign that says be patient we are short staffed. After 5 minutes I left when no one came. I then go in the store at 6:45 pm to get the script and the ENTIRE pharmacy is closed! 2 whole hours early!!!!! Enough is enough
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September 2024 by Mike W
I had an appointment for a vaccination. When I arrived a few minutes early, I was the next person in line. Then I was the only person in line. Then I was the only customer in the store. Sadly, the pharmacist made me wait over 38 minutes past my appointment time for a simple injection.
Result: I moved my 'scripts to Walgreens. (It turns out that they are very friendly and helpful at Walgreens!)
Sadly, this CVS holds no interest for me since Donna and Jody left.
Oh. And I asked twice for one refill that should have auto-refilled. I left at least a week in between requests. CVS never did get that for me and I ran out of my medication, but Walgreens had it ready in a day or two!
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June 2024 by Vanessa Lauby
Extremely rude customer service. Save yourself from the unnecessary attitude of these employees, and shop at another location.
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May 2024 by B B
I cannot speak highly enough about my experience with CVS. From the moment I step through their doors, I'm greeted with warmth and professionalism. Their wide array of products, from household essentials to beauty items, always leaves me spoiled for choice. The pharmacy staff goes above and beyond to ensure I understand my medications and feel supported. Plus, their ExtraCare rewards program is a game-changer, offering fantastic savings and deals. Thank you, CVS, for consistently providing exceptional service and making every visit a pleasure!
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March 2024 by Sheila Henderson
Their pharmacy staff is horrible. Very unprofessional.
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March 2024 by keeley moran
Pharmacy staff is extremely rude. Told them my fill was an emergency at 9 am and they couldn’t care a less. Told me they would have it filled at 3 even though it’s an emergency. Found a different pharmacy in Plainfield to go to. I never do reviews on places but they need better staff who care about the health of their customers, they’re a pharmacy after all.
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February 2024 by Daljit singh
Very slow that's the first pharmacy who take so much time to give my precriptions i never tell my dr to send my precaution in here
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February 2024 by sun creation
Very slow that's the first pharmacy who take so much time to give my precriptions i never tell my dr to send my precaution in here
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February 2024 by Aaron Waddill
Pharmacy needs to be trained on how to treat customers. Being rude and interrupting people is no way to run a pharmacy. If you hate your job don't take it out on the patients. As for the speed of service I was able to call and by the time I got an answer I was next in line piss poor performance.
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November 2023 by Julissa Ramos
Prescription refills take days and always a huge line and still not ready.
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October 2023 by Joseph Adams Jr
I would truly like to Commend The Staff at this Location. I receive my Regular meds from this Location and I will honestly say that they all do a Wonderful Job even when shorthanded. I wish Corporate would either give them More Money or get them the help that they need. I've seen them get cursed at and yelled at and and all there trying to do is get the Customers orders in on a timely basis. Sometimes they don't even have the Medication in Stock and that's not there Fault. I will give them a Kudos on a Job well done. Corporate, More Money or More Help. Good Job CVS Pharmacists. ????????
