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March 2024 by Paris C
Scheduled an appointment online to get all new tires and then this morning (not the scheduled appt day) Dennis called and told me I could come in earlier since my tires came in, which was a BIG help! As soon as I walked to the door i was greeted by a worker who’s name I believe is Alex, that’s the name on my receipt, he walked to my car and explained everything to me & he answered every question I had, tried to upsell me on two things (wipers & protection certificate) but i understand that comes with the job so I get it. There was also a young lady there, I didn’t catch her name but she was also very nice. Everyone I came in contact with was very pleasant and I will be recommending this place in the future!
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March 2024 by Sana Faham
Great service!!
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March 2024 by Tonya
Went there for a nail in my tire, it needed replaced. They didn't have the same tire I needed so they aired it up and sent me on my way at lunch, which is fine. As I was heading back to work, I looked down and seen my tire pressure was reading 60! I pulled over and called them, the guy told me that was normal and it would go down to 40 after awhile. Well, 3 hours later when I went to leave work, it was reading 62 and they hadn't even give me my valve stem cover back. I was about to drive over 50 miles home so I took it back to them. Needless to say, it was NOT supposed to be filled to 60. They said, "maybe someone thought it was a spare?" I laughed, because I am no expert, but I can read and seen they aren't supposed to be above 38, let alone 60. Even if someone is new, there is no excuse for this. It is a new vehicle, if they can't read a gauge, it will tell them what it reads. The man who told me that it was ok, lied when I got there and said he thought they aired it up to 40, even though I told him it said 60. Just another repair place where men don't take women seriously.
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February 2024 by Nicholas John
I have bought multiple sets of tires from here and had them mount multiple sets of tires that I have purchased elsewhere. The work is always well done, the team they have is friendly and professional. Today, was no different. Maybe even above and beyond. I had an issue with getting TPMS sensors registered to the car on a set of wheels and tires I bought from tire rack. I called earlier in the week and they said just to stop by. So that's what I did. Sure enough, no hassle, quick helpful service. Kudos to Alex for the help and the patience as the car seemed uncooperative in relearning the new sensors. Either way, it got fixed, and works great. No more TPMS light on the dash. Thanks again.
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February 2024 by Amanda Sisk
They helped us with our tires and we really appreciate them for it!!!
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January 2024 by Ross Waggoner
This crew rocks stuff out and is great to work with. They’re constantly busy and handle it well. Discount corporate should be proud of this location!
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January 2024 by Ruth Pettijohn
Always friendly and professional staff!
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January 2024 by Carolyn M Adams
Had air in my tires checked. Fast service, only one car in front of me, friendly service
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December 2023 by Leanna Barnes
Had a great experience yesterday after bringing my car in for a flat tire. A special thank you to Donica for being kind and informative!
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December 2023 by Mike Wilson
Very nice and very helpful
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December 2023 by Scott Lands
My go-to tire shop for every tire I own. Went today with a flat. Too bad to fix, so I ordered a new set. Hannah was knowledgeable, very helpful, and very pleasant to work with. She even pointed out a difference with me spare vs my primary set and how it might affect my driving, which I had noticed. Looking forward yo the new treads soon. Highly recommended.
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December 2023 by Ed Berry
Worst customer service. Went in and a person in front of me gave a sob story and could get service within an hour. Told me I had to go online and make an appointment next week or leave it and maybe it would get done by the end of the day. Very unfriendly attendant. Second time in a row the attendant has been rude. This location used to be very friendly. Need new tires in 5000 miles. You can guess where they won't be coming from.
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November 2023 by David Monson
They did not have a complete set of my tires, but, picked up a tire from another location so they could install my tires today. Great deal on tires and great service getting them installed the same day.
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October 2023 by joe mcdaniel
Everything went OK besides my wife's tps censor not working now and got told the key problem will fix it. No they got broken when the new tires was put on the work fine before wouldn't be a big deal if the would just put the new ones in that I ordered myself I feel At least they could do is the labor being I bought the parts
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October 2023 by R Shep
Scheduled an online appointment for a tire repair, tire rotation and new wiper blades (courtesy to them for just providing the other two services).My wife took the car in and was asked/pressured to buy new tires 5 times. Told them no 5 times. They fixed the nail in the tire, but refused to rotate them. These tires are Discount Tire brand/bought which comes with their price tag according to their own policy. Then they didn’t put a center cap back on one of my rims. That’s going to cost me $25 for the already bad service we received. Won’t be doing business here anymore.
