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January 2024 by Ian Scott Osborne
Always love stopping in here. Found an excellent helmet at a very reasonable price. The staff are always fun to speak with and helpful.
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October 2023 by Matthew K.
Very good local bike shop. People are nice and their work is done well. Definitely will be returning when the time comes.
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August 2023 by David Monson
Locally owned shop with excellent customer service by people who love cycling. They offer great products and amazing service after the sale. Steve gave me excellent service. He made sure that I bought the proper size bike with upgraded brakes. The upgraded bike was on sale for the same price as the basic bike I was looking to purchase.
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July 2023 by Stephen Bozzone
My bike was in rough shape after 20 years of neglect. The brakes were iffy and it didn’t shift gears very well. They noticed some other issues that I was not aware of. I’m a die hard DIY guy but some things are best left to professionals.Gear Up got my bike back in shape. It was definitely worth it.
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March 2023 by Inigo Montoya
Should be able to give a basic quote/estimate for a bike tune up. Am I looking at $100 or $200? If you are experienced in this field it shouldnt be that hard. You want someone to load up the bike and bring it all the way to your shop without a decent guess of what it will cost.
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February 2023 by Herushii
They were absolutely wonderful!! They helped fit me for a bike and the dog was cute :)
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January 2023 by Bob Villers
Knowledgeable, excellent service, good selection of bikes and parts. Good folks
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August 2022 by Andrew Wallace
Great experience and I enjoy the bicycle! Would recommend!
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August 2022 by Kelbie Titus
Great experience. I fist called in with questions, extremely helpful.When in the store, staff was very nice. Walked me through steps to care for my bike, told me about local trails. They even offered to help me get my bike to my car.Would highly recommend. Website is great and up-to-date. A lot of bikes to choose from. Best shopping experience I have had.
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July 2022 by John Demerly
Great people and excellent customer service. Good selection of bikes and very knowledgeable.
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March 2022 by William Foutz
Absolutely great people. Very friendly easy to work with highly recommend for all your bike needs.
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February 2022 by hotdog ambassador
Spent several years biking and having several break until I got my nice expensive bike from here boutta get my tune up so many more adventures await me thank you gear up
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August 2021 by Yiesha B.
Gear Up Cyclery is the truth! I had a great experience there today... even with all the work/repairs they had on the books they still accommodated my needs. Their customer service was amazing. From my initial call down to the service I have nothing but good things to say. Mark serviced my road bike. He put air in the tires, did a quick check on it AND put on my new tape for my handlebars!!! When I came back to pick up my baby (my bike) I screamed with happiness!!! My bike looked like it had a makeover. GAH! Mark did all this just in time for my group ride this Sunday. If you want expertise and great customer service I suggest making the trip to Plainfield! Support this small business; you won't be disappointed. Thank you to the staff for making my experiences there good ones. They also have a retail area where you can pick up bikes, bike accessories and clothing. It's a one stop shop for those that enjoy cycling...
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August 2021 by Abakada
A real hidden gem of Plainfield!! They are one of the most helpful and honest bike shop in Indy. I can’t count the times that I have brought my bikes for small adjustments and fixing and they have delivered!! If you are in need of anything bike related please give them a chance and you’ll be a regular as well!
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July 2021 by T. Callecod
These folks are great! Not 2 miles into a 60 plus mile ride bam a flat tire... called ahead and was able to walk a couple miles walk in and have me bike serviced right away. Thank you for making the rest of my trip possible and giving tips on the importance of proper inflation of tires! Hope to have a tune up done soon. Thank you for your assistance ?