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August 2025 by Esther Brown
I love this location! Misty was SO helpful each time I went in. My necklace had broken a couple times & each time I was taken care of & treated with kindness & respect. This is 100% my go-to Kay & will recommend them to whoever is looking for a fine jeweler!
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August 2025 by Tiffany Collins
Bri, and Misty were awesome! My 11 year old got her ear pierced today and they were fantastic. Highly recommend
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July 2025 by Denedra Jordan
Tori was friendly and extremely helpful. I was embarrassed initially when I walked into the store because I didn’t know how to unlock my locked earrings. She not only knew how to unlock them but she offered to clean them as well. I will be returning for future purchases. Thx Tori😃
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July 2025 by Bruce Mcgarr
Misty was incredible helping me pick out the right Dimond, she even remembered when I came into the store several months prior
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July 2025 by Betty Music
Went in a year ago to get info about upgrading my engagement/wedding rings and was advised by Misty (manager/sales rep) to wait for a sale to happen. Fast forward to now: made an appointment with Misty to do the transaction during the “Friends and Family sale” and was able to score on so much more jewelry…. Like 25-30% more!!! The store was packed when I was there, but Misty made me feel like I was the only one in the store! She was patient and allowed me to touch all the pretty things I was interested in, all with a smile on her face. She guided me through the whole ordeal, which included 7 jewelry pieces of jewelry! I left there so thrilled with my new diamonds and the whole experience.
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August 2024 by Dana Fiordelise
Megan was super helpful, listened to what i was looking for and helped guide us to what we purchased.
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August 2024 by Justin Hunt
Misty was extremely helpful! I love shopping here.
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August 2024 by Molly Chalk
Misty was absolutely wonderful to us! Cleaned my ring and we were able to purchase my fiancé's ring same day
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August 2024 by Heather Smith
I had an amazing experience at Kay's. I'm not a girly girl and knew nothing about wedding bands. Misty helped me out tremendously. She gave me a variety to choose from that complimented my engagement ring. She offered different ways to pay for my purchase, and offered the bang for my buck. Thank you
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August 2024 by Orlando Drye
Misty was ABSOLUTELY FANTASTIC!!! THANKS!!!!!
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August 2024 by Reilly Tucker
Very nice and very helpful people!
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August 2024 by Mitchell Alexander
Great customer service
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August 2024 by Kevin Legroux
Misty was great at helping me find the right ring
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August 2024 by Chuck Knuf
Our jewelry sales representative was very helpful to show us all the options for engagement rings. We really appreciated her helping us to find the perfect rings we wanted. Thank you for a wonderful experience. I purposed right there in the Plainfield store after we bought our rings.
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August 2024 by William Whitlock
I went into this store thinking getting the engagement ring for my girlfriend with her to get exactly what she would want would have been a stressful situation...but it was completely opposite..leaving the store with the ring for my future and the laughs that were shared between us n the staff ..Will definitely be a huge part of the story I tell when asked about marrying this girl!!! I cannot express enough gratitude for the help, advice ,and outstanding customer service we received....Thank you all from the bottom of my heart sincerely..and as this part of the story ends the horizon shows a beautiful new day to come....
(Kiss starts with kay
And so does kindness ) thank you for so many reasons