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April 2024 by chad messenger
Great deals!! They just moved to a larger facility.10255 Archer Drive, Suite 100 Brownsburg, Indiana 46112
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April 2024 by Jerry Sanford
Get some great deals on great stuff!
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March 2024 by Anna Tarnowska
be prepared to wait about 3-5 hours
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March 2024 by Jonathan Randolph
I can understand sometimes having to wait but when you’ve been waiting over 2 hours because “they can’t find your pallet”.
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February 2024 by Joseph Proctor
Super friendly staff and crew. You just pull up and text them to let you know that you're there. They bring the stuff right out to you. Excellent service!
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February 2024 by J Turner
Great deals and fast appointment curbside pick up. I love the recent changes for smaller purchases.
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February 2024 by Regina Carter
Would have like all products to be in box but at least the ones that were, were not damaged
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February 2024 by Ali Brik
Drivers never accept loads from this place, more than 6h to get loaded!! very slow and lazy people and they respect appointments at all…
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January 2024 by Keyana Mercer
I can understand why people think they're rude but once again it's just running a business. Depending on which way you come in turn before the light they make you totally unhook and drop trailer. You have to text the number in order to check in. Simple easy was in and out in less than an hour for six pallets. I would recommend going when they first open better chances of getting in and out but watch for smaller cars and workers on forklifts.
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December 2023 by The Scare Factor
Nearly every time we place an order and have to schedule a pickup through their online pickup site, we wait and wait for them to bring our order out in the parking lot at the Plainfield location. This has gone on for years. I don't understand why we have to choose a pickup time when they never bring the orders out at that time. We have been waiting in their lot for 45 minutes today (and continuing). We've waited anywhere from 30 mins to over 2 hours every time we come. This order was won, paid for, and scheduled over 2 weeks ago. I only recommend if you have a lot of time to spend waiting for them to bring your items out. Plan for at least 2 hours of load time, just in case. We're not sure about the All Surplus pickups at this location, this is for the pallets. The staff are friendly when you do see them, we will give them that.
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November 2023 by Step deck Freight
Bad place to deliver. They don’t provide provide driver delivering goods and awaiting for pickup, with a bathroom. Too sad. I called the office headquarters of the company and they said same thing. They don’t care about it.
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October 2023 by rocky jon
Very slow taking their time to unload you , nobody care about the line , if you know them they take care you fast ,,
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September 2023 by Jessica Boyer
0 starsCustomer service is awful. They used to be a good business and they are terrible now.5 years ago , best company ever. Now they need to shut down .They charge fees whenever they feel like it and cancel your auctions. They lie about calling you to schedule. Terrible customer service. I’ve paid for so many auctions and they cancel because they cannot schedule them timely and then blame it on the customer.Very disappointed in a company I’ve spent hundreds of thousands of dollars with. Disgusting customer service . Would not ever buy from them again.
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August 2023 by Bilal Ahmad Dhillon
Bad. Long time is loading. No restroom. All employe is rude
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July 2023 by Foodie W.
Worst pickup from this place yet!! 3 hours for 2 pallets, and it was junk! Not worth anywhere close to what I paid for it all, and I paid less than 10% of its supposed value according to manifest. Said items multiple items were miscellaneous and $15 each - they had $3 tags on them from Target. Employees didn't seem to know what they were doing and were giving the wrong pallets to people at pick up.
