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March 2024 by Siera Walker
Really helpful
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March 2024 by Gema Valdez
Terrible service waiting for more than an hour.He had 5 people after him and he passed them before me.
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January 2024 by Madison Swanzy
Chelse is a great employee! She is very organized and polite. I highly recommend going to this metro.
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January 2024 by Collin Henry
Chelse was amazing! One of the nicest people I've dealt with, ESPECIALLY at a phone store. Most people just want to make a quick sale and send you on your way. She was in no way like that! Thank you!!**
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January 2024 by Russ Swanzy
All around great experience with Chelse
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January 2024 by Keegan Osullivan
Chelse went above and beyond to help me, she made my experience very smooth and easy thank you!!
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January 2024 by Charlotte Hightower
Shattered my phone getting out of the car . Naturally I'm upset, I'm thinking $500 at least for a new phone . When I tell you this angel of a woman had me out with a new phone for around $300 .. I was in shock ! Highly recommend this location . Very clean establishment . Employee was phenomenal . I definitely won't be going anywhere else .
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July 2023 by Clifton Goss
Chelse S was awesome! I have been trying for a few days to pay my bill and kept getting an error after error and no help from customer service. Thank you again for all of your help getting back up and running!
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September 2022 by Cynthia Bigelow
Emily is amazing, can not say enough good things about her and my experience with her at my Plainfield Indiana Metro store I was on my way to go purchase a new used car, meaning money was already going out I told her I had "X" dollars and she got me well below also purchased the cutest case.
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August 2022 by Brandy Nobbe (Christine)
Emanuel was rude to my dad. Completely unprofessional. Another manager stole my trade in phone and pocketed my money and metro pcs refuses to resolve the issue. Do not service with these people. They will scam you!
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July 2022 by Samuel Butler
Stay away they can't help you with anything.
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July 2022 by Jessica Cowan
Talked me into the worst phone I have ever had and refused to trade or do anything about it. Now I'm stuck with a phone that won't even make phone calls for a year.
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June 2022 by Verna Griffith
Metro PCS does a good job there staff were very helpful I'm pleased
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March 2022 by Karie Watterson
The lady over the phone was rude. We'll see how it goes when we get there in person.
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March 2022 by Jasmine Smith
Tried to visit this store last week due to phone connection issues, but no one was there. Lights were on and door locked. It was about 6pm and store was supposed to be open until 8pm. Headed to one of the shops next door to see if they knew and was informed that it's been happening often--they'd still have lights on and no one would be there, etc. I understand many places are short-staffed, but it'd be nice to know that the store is closed early-- a sign on the establishment window would do. I hope the next potential visit is better because this Metro is more convenient.
