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August 2025 by Abigail Boylan
They gave us the complete wrong color of paint (we wanted a tan, they gave us purple), then blamed us for it. They then refused to make the situation right and wanted us to buy the correct color when we already paid $80 for the wrong color they gave us. They said they’d give us the current discount they were running, but that’s all they could do. Tried to have a conversation with them, but was continuously talked over and interrupted. The manager and worker acted as if we should know their policies and literally told us that they don’t double check that they have the correct color if attempting to color match because there’s no point…
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August 2025 by Tony Strickland
Good paint store thanks for your help
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February 2025 by James Cook
Best quality for the price. Online order with pickup at store is the easiest route to shop imo.
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August 2024 by Steven Littleton
I took unused sherwin-williams paint back into the store for recycling. Was told by the employee they don’t recycle paint. Called other store and they will recycle it for me. When I called our local store I was told he hasn’t done that in the year and a half he’s worked there and would have to ask, of course it didn’t look like anyone else was working. After buying paint and supplies at our local store for over 7 years I will never buy again at our sherwin-williams store in Plainfield, Indiana again.
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July 2024 by Yvette Bryant
I called and asked questions about deck stains and the girl who answered the phone could not answer any of my questions. So I went into the store and the same girl waited on me and was not helpful and became rude and everything I asked about the stain she still didn't know how to answer my questions. I should have left at that point but I went ahead and purchased deck stain. She laughed and smirked about everything being said, I also bought 2 rollers and a wire grid and she left them on the counter and didn't put in a bag and when I asked for a bag she said if I thought I needed one I could have one and another employee gave me one. I told her she had no customer service skills and she laughed and said "why thank you". I was purchasing under a business account and I will never go back into the Plainfield store again.
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September 2023 by Debbie Campbell
Helpful and friendly staff
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August 2023 by Kristen (Krist3nL3igh)
Nate is a color matching wizard
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August 2022 by Nikki Taylor
Jordan helped me at the Plainfield wherein Williams and did an excellent job. I came in requesting a color they didn’t have and he took the time to custom mix it. I got it home and it matched perfectly! I’m so happy I didn’t have to drive around town to try to find it.
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August 2021 by Stacy Stocker
I love Sherwin Williams paint, but the Avon store is my favorite. I had to go to Plainfield to get my paint today and they gave me paint they didn’t bother to mix up. It’s always nice when it’s ready to go. That’s how the Avon store does things. You have to watch the girl in Plainfield. Make sure she mixes it well.
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July 2021 by Melanie Crowe
My first trip to a Sherwin Williams store, and I will definitely go back! Griffin was the Customer Service person. He was professional, polite, and knowledgeable about which paint I should use. Very good experience!
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May 2021 by Rick Jordan
They didn't have what we wanted in stock. Suppose to pick it up Thursday. Today is Sunday. And I've always thought Sherwin Williams was overpriced
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February 2021 by Nancy Burcham
I visited the Plainfield SW store 3 different times. Each time I was greeted by knowledgeable employees that was willing to help and provide information on my paint color selections.
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January 2021 by Brenda Haybarker
Went here because the SW store in my town was out of what I needed. My paint was ready when I got there. Friendly, efficient and great service. Will drive the extra miles next time.....as they went the extra mile for me. :-)
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December 2020 by Mike Price
The team at Plainfield Sherwin-Williams are by far the best around Indy. They have been taking care of us for a while now, always friendly, reliable and on point.The store is clean, the products are top notch, and the staff works tirelessly to make the customers experience unforgettable. Brian, Brittany and the crew will treat you well. Please stop by and see how they can help with your next project
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December 2020 by Kerstin Ketchem
This specific location is great! Two other locations in the area have staff that aren't knowledgeable and there is no customer service at those other two stores. The employees at the Plainfield location are always friendly, knowledgeable and now customer service. Great crew working here. My household as well as my parents drive past other sherwin Williams stores to go to this Plainfield store. You guys and gals rock!
