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February 2024 by D Antunes
I guess they're all the same. I left the speedway post office in mid sentence because they were incredibly rude and disrespectful when I had a simple question, so then I went to Plainfield and was treated just as terribly.
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January 2024 by About Clout
This post office sucks, the main register lady Karen I think her name is has the worst attitude. Always wants to lie about what the tracking says even on items I’m vigilantly tracking and know it’s in the building and doesn’t want to get it. This is like the 9th time now I have a package marked as ready to pickup and she will say it’s not here. 2 times she’s caught me getting in my car saying here it is here it is. I choose to have these packages held as I live in an apartment is that so hard to understand?
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January 2024 by Andrew Hoop
They never pick your packages up even if You request a pick up, Even when it's in the mailbox with the flag up. Completely unacceptable!!!
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December 2023 by Louise Lenz
This is one of the few United States Post offices that I've been to where the employees are all friendly! The line moves quickly, and they're great about noticing and taking care of folks like me who are just dropping off packages.
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December 2023 by Renee Wang
This was the worst mailing experience I've ever had, the lady named Amy was very racist, when she found out I was mailing to China she was very rude and disrespectful and after filling out the information she didn't ask me to double check the mailing information to make sure there were no mistakes, after I asked to see it she told me that all the process of mailing to China is the same, and even after filling out the wrong person's name and address she wouldn't help me change it on the system, she just corrected it with a marker on the printed name, this shouldn't be a person who works in a mailing job.which should not be the rigor of a person who works in the mail!
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September 2023 by Michael Gruener
Used to be a place where being "professional and courteous" could be accurately used to describe the staff. However, these past few visits provide enough cause for me to write a negative review. They didn't even help a very pregnant lady with a child in her arm. All she asked for was to help tape up the box. No need to be rude to a person with their hands full. Never mind the fact that my interaction was as if I bothered them at work. Sorry to purchase a label and make you ship my package...at the post office ?
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September 2023 by Barb 1.
0 stars if possible.In the last year, 4 packages have never arrived at my address in Plainfield even tho USPS Tracking displays they were left in my mailbox. The packages were all addressed correctly, they were just never placed in my mailbox nor were they left in my neighbors mailbox.Plainfield USPS doesn't know what happened or why they weren't delivered, even tho USPS Tracking indicates they were delivered. The last situation happened on Sept 1st. USPS.com states the package is in my mailbox-which is a USPS locked box. But there's nothing in my mailbox on Sept 1st.I called the Plainfield Post Office on Sept 1 and the clerk told me USPS.com was a scam website!Oh my goodness, that's ridiculous. Evidently, Plainfield has alot of "delivered" packages that weren't actually delivered....and they want those with missing packages to believe USPS.com Tracking is a scam website????Yes, I filed a claim thru USPS.com. That's a very legit website, Ms Plainfield Postal worker.
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August 2023 by Sam Abel
I'm an old, retired guy. I have earned the right to be grumpy about anything and everything. With that being said, I've always had good experiences with the staff and service here....
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May 2023 by Madelynne Hunter
So thankful for the Plainfield post office! Such kind workers, always efficient, and always helpful! I recently had a situation with mail delivery and they were able to resolve it quickly and with such kindness and understanding!I appreciate their care for customers and quality of work! :)
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May 2023 by Tameka Warren
A cx needing an update that was supposed to have an updated tracking info, shows my package never left this facility. Need someone to update me. Spoke to Don who stated she was a carrier manager who never contacted me back. I need a prompt update on my package that I shipped off Wednesday from this location with no tracking updates and it never left the facility
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March 2023 by Brad L.
The worst, most incompetent post office I've ever seen. A good percentage of my packages are not delivered as claimed and the office is clueless as to what happened. A few years ago, they delivered hundreds of dollars of textbooks to the wrong address. Fortunately, I was able to call them in time and made them track the books down and redeliver them.
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March 2023 by Lady Meeks
I was visiting my daughter and grandchild and went to send something off priority mail and Vincent help me to choose the proper mailing procedure according to cost, for me. I also didn't have to wait long for service and he was one of the nicest people that has assisted me at the post office, in a long time.
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March 2023 by LaNette B
I just want to thank this post office for continuing to work with me when the employee was wrong for his judgement on how I should be served because of what I'm providing with the instructions on paper!It is also time for people in customer service, to learn that even with years of experience, RULES CHANGE! It's not what you says goes.Please also note: An African American can provide Passports! When you start demanding that I have to provide ID, YOU ARE STEREOTYPING! I felt so offended but the manager was able to help me and read the document, that I was fine! I'm worried about the future but hopefully I'm in good hands.
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January 2023 by C T
How do we get the mail lady to QUIT WALKING IN MY YARD??!!!She is wearing a path through the grass.Man, I miss Vince!!!
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October 2022 by Brad Langhorst
The Plainfield Post Office is not good. Lost packages and misdirected mail happen ALL THE TIME and it's getting really old. I've had to call several times for them to track down packages, some of which never turned up. The latest incident happened today so I guess I'll be calling AGAIN to tomorrow. I guess maybe I should get a PO Box in Indianapolis or something.
