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November 2022 by Terri S.
I went to Walmart for a variety of items i got home and realized I didn't have my stuff because I was using one cart for 2 orders and when I got the first order done, my friends, he paid and I started my order this meant we had a second cart with his purchases to our side while I was taking care of my transaction. It took me 30 minutes to get home and realize I didn't have my purchases because I was trying to keep an employee from putting my friends stuff back That had already been paid for. The first thing I did was call the store. They put me on hold and when it rang through again the girl got on the phone and had answered the phone both times with a simple hello and not that it was even Walmart. She informed me that a man had already put my purchased items back on the shelf. I called within 30 minutes of my purchases. I asked about a refund after she had said the items were replaced in inventory and she told me to call the 1800 number and that got me to a gentleman who spoke very bad English and informed me that I'd have to return to the store to get a refund. Well now they can take it up with my bank. I paid with my debit card that did require a pin but this didn't matter to Walmart so now they can make another $170 on the items I already purchased. Will never go to Walmart again they are thieves
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September 2022 by James M.
I shop at this location daily. This location is consistently clean and acceptable in it's up keep and customer service. The staff is friendly.
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August 2022 by Ann C.
Don't use curbside pick-up. I tried today and ordered over 125.00 worth of groceries. They showed my order was picked up about the same time I checked in. I asked for a manager, and after 20 minutes of sitting, I finally had to go into the store to be able to talk to the store manager. All I was allowed to talk to was loss prevention, Randall. Brooke, the 'coach' finally came up to talk to me after about 30 minutes. Come to find out they gave all of my groceries to someone else. She then tells me I won't be getting my groceries today, but as a courtesy to me, they will refund the groceries. I thought it was a must that they would refund groceries I actually never received. But I guess if you don't get your groceries, you still have to pay for them. All in all, I was there for about an hour and 20 minutes and only walked away with empty hands.
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April 2022 by J David H.
I rarely go to Walmarts, but this one was convenient to my location while traveling out of town. I was warned it's not in the best area, but I felt safe during the day. Parking was not bad during a weekday and there was minor debris but not terrible. It's a Walmart so lots of parking. No greeting walking in but there was an employee at the door. That's disappointing. I needed to get around a half dozen items from the grocery side and was in a hurry. The store seemed clean enough. I found the grocery area organized and well stocked. To me that earns 3 star for just that. The service was the bonus when I did ask a clerk a question. I avoided the self checkout which I despise and had a cashier that was both efficient and friendly enough. I would return, but do recommend looking at other reviews. YIKES! A 3 seems to fit my visit perfectly.
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February 2022 by Ahlai B.
Every time I do the grocery pick up it takes an extremely long time for my order to be drought out, I could have went in and went grocery shopping. There would be customers that arrive after me and get their order before me. As an Walmart associate myself it really bothers me on the lack of performance the associates display.
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December 2021 by Laurie S.
Dirty store. Rude employees. 0/10 do not recommend. Go to the Walmart Neighborhood Market down the road
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December 2021 by Jimbo P.
The worst experience i have ever had at a Walmart. Never coming back again. Could not get any assistance to save my life and everyone i talked to was rude af. Save your energy and go somewhere else.
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September 2021 by Jessica C.
If you guys aren't going to open at 6am then don't advertise that on your web page. My fiancé is a type 1 diabetic who is need of strips for his meter and got out of bed just to get to your store at 6:30am and all the lights are off and doors are closed! Horrible way to manage a business let alone a WALMART!!
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June 2021 by Michael H.
Now they are checking receipts at the door. Not just some people but everyone. Walmart employee at the door says it's company policy. I tell person at door to get manager. They walked away when I started getting angry.I was at the same store two days ago and no one checking receipts. This store and others are going downhill. Yeah probably due to the virus and having less employees.I was already upset as this Walmart is too warm inside. Granted today it's quite hot outside too but I'm a bigger guy anyway so I'm particularly sensitive to hot (to me) environments.Finally I yelled out I wasn't going to show my receipt. This makes me feel I'm being treated like a criminal. So I doubt I'll go to this store again.
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December 2019 by Erin K.
This is a great Walmart! It's clean and the staff is friendly and helpful. The woman that I usually check out with has a service dog and she was so sweet to my son for helping me put all of the bags of groceries in our cart. This was a great shopping experience!
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August 2019 by Erin B.
I mean what did I expect coming to a Walmart... this one was particularly bad. I tried to get my tires changed and the guys working didn't have any knowledge on what they were doing. I asked an employee if he could tell me what tires I needed and he looked at my car for a very long time then proceeded to say "I... I don't know... I don't know if we have them..." and just stood there looking at me. I had to awkwardly ask if he could go check. He responded with "Well, I'll be back as soon as I can" and he never came back.
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May 2019 by Chris M.
This is the worst Walmart I have ever been to. They treat their employees horribly, it's rare to get a employee to answer the phone with a good attitude especially that lady in HR or whatever they call it there. There are always people parked in the fire lanes, there is a Homeless community in the west corner of the parking lot, even though they have signs up for no overnight parking for trucks and trailers every night it's like Plainfield truck stop, which means the truck generators are running all night and I feel horrible for the people trying to sleep in the community adjacent to it. I have called several times and complained because of the environment it creates but the managers I talk to just laugh and say there's nothing they can do. If you need to go to a Walmart I wouldn't choose this one.
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December 2018 by Wanda M.
Customer service is hit or miss here as with most Walmarts. I did have a pleasant experience when a sales associate happened upon me while I was searching through clearance items. Of course, the item I wanted was missing a price tag and was the one and only. The associate was very friendly & helpful explaining what the cashier needed, provided the tag and indeed it was a clearance item. Seasonal items seem to move quickly from one location to another as stock diminishes or next seasonal item arrives. The standard, everyday items are typically well stocked and remain in the same location. This location is better about items being thrown everywhere or on the floor. Landscaping, nursery plants, and potted plants don't move as fast here as other Walmarts. I'm not sure why but they don't. Many times they still have an abundance of plants still on the racks and another delivery is arriving. This was very much the case this year and the consumer benefited. I just left customer service and the sales associate who processed my return was very thoughtful, polite and efficient. There were 11 people in line but she was the only person behind the counter. She was working calmly and quickly and maintained a positive attitude. Not always the case at other times or stores. Walmart earns their reputations with the employee attitudes, strange things occurring in the stores, the hurricane isles and long lines but I try to always be polite even when they aren't.
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November 2018 by Mike H.
This is the worst walmart bar none. Every time they mess up my prescription. Thats after im sent a text that its ready. Thank god i have the va. I buy pretty much the same things every month when i get my penson and every time they are out of stock or have discontinued. Im going elswhere.