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July 2025 by Adriel Handsborough
Never a long wait. Excellent customer service. They need to get their guys in the service bay some A/C
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July 2025 by Mike
Bought 2 cars from here. Nothing but bad experiences. Especially the last time. Moving on to another dealership and transferring my extended warranty.
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July 2025 by Veaceslav Anton
I brought my car to the dealership for a simple alignment, and the experience has been frustrating and disappointing. After the first visit, the car drove straight, but the steering wheel was noticeably off-center—tilted to the right.
I returned for a second appointment, where the car stayed at the dealership all day. Unfortunately, they did not fix the issue. The steering wheel is still off, even though the vehicle tracks straight.
When I spoke with Noah, the service advisor, he told me there wasn’t much they could do unless I brought the car back again for further inspection—and that it would cost an additional $195. The car only has 32,000 miles, and I expected better service and results from a certified dealership.
At this point, I feel like I paid for an alignment that wasn’t fully completed. Very disappointed with the outcome and lack of accountability.
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June 2024 by Luis Angel Nandis Cruz
The attention
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December 2023 by Myles Hicks
Good service. Was hard to get ahold of service department but once I had a reps direct number it went smooth.
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December 2023 by Jen Glackin
Josh Herington made an unfortunate situation with my car easier with amazing customer service.
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December 2023 by Geneva Reffett
Josh in service was great. He communicated often and gave me updates.
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December 2023 by James Baumann
Was told if we made an appointment that the wait would be shorter than if we just showed up, so we made an appointment. Arrived 10 minutes early and it took them over 2 hours, TO DO AN OIL CHANGE!! Ridiculous!!! Never going back for service!
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December 2023 by Roy Smith
Service was poor. Had to wait for van to get pulled around front for 20 minutes. Asked for an estimate and never received one. Felt like I was no one and not respected.Service: Oil change
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December 2023 by Sherry Turner
Jarod is the best service rep. He is always courteous and professional. He continuously informs me of the progress of my vehicle. He is the best service rep I have ever come across. He cares about his customer in the vehicle.Services: Auto battery replacement
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December 2023 by Patrick Keers
Dealership experience was fine. Corporate experience was not satisfactory at all. I have since decided to sell the Jeep and purchase a new Chevy Truck.
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December 2023 by Yaroslav
From start to finish, this was a great experience. We were buying a used car but there was no way to tell that by the attention we were getting. Everyone at York was very courteous and responsive to all of our concerns. Lots of thanks to Paul in sales and Diane, Cathy, Chris and Bryan in management for making this a very easy purchase!
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December 2023 by Crystal Ashman
I came in late on a Friday afternoon for an oil change and they were able to get me in and out in less time than originally quoted! My service rep Wes was awesome to work with and very informative!Services: Tire rotations
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December 2023 by Heather Skaggs
Overall did a good job with service. Was suppose to call around 2 to pick up vehicle and I called at 4. Service advisor was very nice and professional.
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November 2023 by DOUG WOLFRUM
York found the issue with my electrical system the others couldn't. Great job everyone!Service: Electrical repair
