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August 2023 by Christian Owens
A little pricy, but well worth it with the security.
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June 2023 by Maureen Martin
Hearthfire Storage was amazingly simple to get to, clean and the Moving In and Out process, flawless. Great rates. Lots of options. Thanks Hearthfire!
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May 2023 by Jason Jackson
Only 4 Stars because you don't actually have 24/hr Access. Otherwise Fair price, good moving in special. Did everything from my phone but there is also a kiosk on site. Very clean, a few potholes but nothing serious.
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April 2023 by Edna Morton
I had some household items from family members stored at Hearthfire for about a year. We didn't experience any problems at this storage place. The units were clean upon move in. The entire property is very clean. Plenty of space to drive a trailer through. Easy to access my unit anytime. Friendly staff that addresses any questions or concerns that I have. Auto pay monthly is nice!Update 3/30/31:Just got moved out of 2 of these units. No issues at all. Was able to do it via text message, then manager called and double checked that we were all moved out. He then closed the account. Simple, like it should be!I would definitely use Hearthfire Self Storage again in the future, if needed!Thank you, Hearthfire!
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December 2022 by Brandon Warner
Horrible customer service! Rented box online and given confirmation, lease, and they took the money only no security gate code received the night of rental or the next day even. Can't seem to get anyone on the phone or to return a call.
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November 2022 by David Ralph
I rent space in the out lot area. The have pretty good security. The grounds appear to be well maintained. The rent payment is automatically paid. Nice modern storage facility.
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June 2022 by Evan Byers
We have a couple units with them. One 10x10 unit accessible from the outside and one 10X20 climate controlled unit. The overhead door to the climate controlled unit came off of the side bracket (due to me accidentally slamming the door up one visit) and had to be fixed. When we called, Mike was really pleasant to work with and was very professional throughout the whole thing. After coming out and diagnosing the actual problem he quickly figured out it was a job for the pros and called in an overhead door company to get it done. The service and experience could not have been any better! We will continue working with them for as long as they are in business. Great company!
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June 2022 by Jeff Daum
They have an efficient online sign-up. The facilities are clean and secure. The staff was very helpful over the telephone. Also, the location was very convenient for us, because we stayed at Jellystone Campground for a while.
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June 2022 by Andrew Sporner
EDIT (06/01/2022)I just closed out my storage after five years as a customer. I found the process by which this was done very easy. The new property manager (Mike) was very friendly and helpful. I would recommend this storage company fully!ORIGINAL REVIEW:I am a repeat customer of Discount Storage now and this was largely because of the good value and superior customer service. Despite the automated entry, the owner is always there to support and help you no matter what the need. I wholeheartedly recommend this service!
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May 2022 by Constancia WR
What a breath of fresh air. The new owners are WONDERFUL and on top of everything. Very personable and respond to emails quickly. We had things stored while living overseas and the units are dry and kept our things safe.I am glad about the change of ownership because despite the quality of the units, the old owner was HORRIBLE! Rude, crabby, mean—you name it. If you read through the negative comments from when it was under another name, those were from the previous owner. The new owners have their act together, which the other one did not.
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March 2022 by Melissa Aldape
Mike G at Hearthfire Storage was absolutely helpful during a stressful time of moving and made sure I knew everything about renting a unit so things went smoothly. I highly recommend this business, facilities were awesome and reasonably priced.
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June 2021 by Trey Reynolds
BUYER BEWARE! Owner is very rude, gave him my credit card which carries a zero balance at the end of each month. Still locked me out (he must’ve just entered me for a one time payment I’m guessing) called to speak with him and he was unable to help until the next day. I am a business owner and keep inventory in my unit so I needed in. Called him the next day and proceeds to yell at m and say he’s not arguing and charges me a late fee and whatever else. Not to mention the pad lock that I bought from his kiosk opened my neighbor storage unit as well!!! (I forgot which unit number was mine, either 066 or 065 but the key opened both!! Stay away from this poorly ran business!
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June 2021 by Bryan Neubauer
Ample storage.
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December 2020 by jeremy conway
Had no problems with our storage unit
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November 2020 by Doug Downing
I had every hope of giving a better rating. However after storing my RV here for one week it was broken in to and trashed. One of the windows was broken out and the walls were ripped and cut. The RV is currently in the repair shop. I was surprised because security is touted as a selling point. Today I received an email with next months rent invoice. I hope to find another facility who has a better security model by the time the RV's repairs are completed.