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March 2024 by Gavin Skiles
Do not recommend. Booked a car and wasted 45 minutes getting there just to find out the person booking it told me I could drop the car off at 8 PM on Saturday but evidently that’s not possible. The manager was rude, and would not work with me at all.
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February 2024 by Edna Morton
Great place to rent a car! The guys there were friendly and got me into a car very quickly! I was offered a Ford Edge that was spotless. The after hour return was very easy. They called the day after the drop-off to see how my rental with and if there anything else they could help me with. I would definitely recommend Enterprise Rent-A-Car in Plymouth, Indiana!!
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February 2024 by Maureen Duffin (Mo)
1st time ever wanting 2 rent a ? the xperience was very well received ??
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January 2024 by Kyle Stiles
It was easy peasy
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January 2024 by Kimberly Williams
Q & Don are the very best…..came & picked me up in extreme weather conditions…..10/10
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January 2024 by Mark Hott
I will rent a uhaul before i rent from this location. I tried to rent a car for my daughter tonight and i was told by the young man behind the counter i couldn't do that because i wasn't the driver. How do they take my insurance companies money but not my trucking company's money? Also I've rented cars for employees in the past. Poor customer seevice in my opinion then when i contacted corporate they told me it was up to the local from service and office i should contact the manager. Really don't need to waste my time I'll just go buy a spare car.
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December 2023 by Nikola Andrich
Unprofessional .That called me next day to tell me that “payment must be current” and asked me when I am going to return the car ?!?!I can keep car as longest I want , like always when I rent it .I came to drop off car , they told me that they can’t drive me back (2 miles) because one of employees in on brake (brake takes 1 hour per them).So unprofessional and disrespectful.Plus they charged me one extra day because I was “late” for 3 hours ( this is fine but other rent a car companies would never do that , I am speaking from experience).
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November 2023 by Lauren Overmyer
The staff at this location is outstanding. They made checking in and dropping off so quick and simple. Couldn't recommend this place enough.
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September 2023 by Ann H
Great place to do business. They are very cooperative, professional, and extremely courteous.
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August 2023 by sandy wilson
Never heard of making a reservation and the location does not have any cars available. What a way to do business
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May 2023 by Deb Rimpler
Great experience! Quick/easy check in/out. Staff was very pleasant. Will use again in the future.
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April 2023 by Jacqui E.
This place is very irresponsible. They were suppose to call me about the car I would receive, I never heard from them. They were suppose to have a car ready for me on Monday. When I called them on Monday, they couldn't get me a car till Wednesday, two days later than the day they were suppose to have me a car.. If I wanted them to deliver it, like the commercial says they do, I would have to wait tll Friday. I call them today to see if they were able to get my car sooner, and no one ever answered the phone. I called twice. The first time I held for 5 minutes, the second after holding for 40 minutes, I heard them pick up and hang up.....45 minutes of my day wasted! What is going on with this branch? How do people get a car through this place when you can't get ahold of them. I needed the car on Monday. They were notified long before by the insurance company to have my car ready. I am car less thanks to them... I needed that car yesterday!
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April 2023 by Bodhi F.
I would give 0 stars if I could. I called asking general questions for my fiancé, and the lady I spoke with got incredibly crappy for the questions I asked. Then proceeded to hang up on me. DO NOT GO HERE
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February 2023 by Jessica Underwood
Overall good experience.The car we rented was filthy on the outside, it could have been washed. Also, the washer fluid only worked intermittently.Other than that, everything was good.
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November 2022 by Louise Alkhafaji
Manager and worker got mad in the Plymouth Indiana one started getting upset because I would not give them a good rating did not want to give me a ride to pick up my car, telling me to shut up yelling to top of lungs saying she would put me out on side of the road and almost ran me over, call and no one returned my call regarding my complaint, I was told that this happened to another customer please do not go to this place close it down bad bad service gave me a car that was too small for my back injury.
