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August 2023 by Hilda Avila
The prices they mark are not real. It is more expensive!
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June 2023 by Kathy FREET
Great place to get fuel in Plymouth!
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March 2022 by Sheila S.
For 6 months I have experienced bad service, long lines, no open check-out lanes for a cashier and a bagger. It wasn't always this way. But it is impossible to shop there any longer. I cannot go through a u-scan line with a full cart of groceries? I cannot recommend going there except for 1 or 2 items and be prepared, you will wait in a long line. Staff are so over whelmed that they are not helpful, this used to be different. Trader Joes is still functioning well. Why is that? Better pay and caring attitudes toward staff? That will be my go to until change happens.
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February 2022 by Jane S.
If I could give Zero stars I would! Kroger's customer service is rapidly circling the drain! This afternoon I bought gas at their fuel station #670. I was paying with a gift card. I was directed at the pump to see the cashier, so I went. She informed me that I couldn't use a gift card at the pump, I had to go to the cashier, I told her I was not aware of that as I received it for Christmas. I have no idea where the next comment came from, but here it was, and I am quoting: "what's with the shitty attitude?" I think I stood there looking at her for a moment because I couldn't believe what Debbie (her name tag) had just said to me. I looked at her and replied, "you're the one with a shitty attitude". Nope "you walked up here with a shitty attitude" she replied. At that I informed her she did not need to be working for Kroger, she had no customer service skills to speak of, and she could obviously care less. At that I told her I didn't know what her issue was, maybe it was because she was stuck in a box all day, but that she just needed to breathe. She could have cared less. Probably knows how desperate Kroger is for help and she won't be termed and could speak to customers any way she pleased. No pint in going to the store manager, good luck finding one! The customer service counter frequently has the closed sign on the desk. There is no customer service at Kroger, and they don't care. It was convenient to shop there and use them for the gas discount, but no more. Not that they care. Not worth it to shop there anymore anyway, the store shelves are always bare. Went down the road to Meijer's where the shelves were full. Think I'll shop there from now on and use their gas. I expect no reply from Kroger because they simply could care less.
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December 2021 by Tonisha Amor
Love the rewards points for saving on gas
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November 2021 by Corie J.
Despite the stocking issues, I deal with it because of the convenient location, or the lack of cashiers and long lines, that's not even my main issue with this store, it's the management Luis is a rude, terrible manager , he zips around and looks busy but isn't good at customer service at all Every time I need something he is incredibly rude Then had the nerve to try to lecture me tonight about kindness when he couldn't even give me a fillet in quarters? Like four mor quarters would have made a difference when the store constantly was having an inflow of traffic, so I went across the parking lot to the health food store and low and behold they gave me 6 dollars in quarters, and I know whenever someone give you a issue and tells you about your self yall say good riddance so the feelings mutual my Money can go else where
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October 2021 by Brett Freund
Eat in way out, saved a little money with discount.
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September 2021 by Jason B.
Two lines are open. The store isn't overwhelming busy, but the managers refuse to open more lines. 30 minutes to wait for a small amount of groceries is ridiculous.
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August 2020 by Rochelle Leslie
Putting gas in before leaving town to go back to etna green from Bank business with angie at key bank
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July 2020 by Daniel M.
Kroger pharmacy staff is very rude and not good at explaining things. I had a very difficult time transferring a prescription and ended up just switching pharmacies to CVS.
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July 2020 by Dale T.
I wish I could give a negative star. DO NOT, DO NOT, DO NOT order a food order to pick up from the Kroger store in Plymouth, MI. They told me when I called that my order would be ready between 1 and 2:00 pm today. I arrived at 1:40 and called to tell them which space I was in. At 3:15, one and one-half hours later I still did not receive my order. I couldn't sit comfortably in my car any longer so I left and came home and cancelled my order. I ordered a pick up from Walmart a few days ago. I was supposed to arrive between 1 and 2:00 pm. When I arrived I called them and they were bringing it to my car within 5 minutes. 5 minutes is much better than 90 minutes. Don't order a pick up order form Krogers.
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July 2020 by Cynthia Brown
Great prices
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February 2020 by the creature of the deep
Like being able to get discounts because I shop at Krogers.
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February 2020 by Adam Borys
Great fuel prices.
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February 2020 by Maleah Goff
I don't like their gas