The UPS Store
Shipping Centers,
Printing Services,
Mailbox CentersHours:
1913 N Michigan St, Plymouth IN 46563 Hours
About The UPS Store
The UPS Store in Plymouth offers packing, shipping, printing, a mailbox, notary, shredding and faxing. It is locally owned and operated. Reviews note the lady employees are kind and helpful and the owner is a very fair man who goes above and beyond. One reviewer has always had great service, finding the staff helpful with Amazon returns and shipping, with packages always arriving packed well and intact. They highly recommend this location. Other experiences were mixed. Some customers found staff to be kind, but others reported that the staff have no professional experience in customer service, with one female employee never saying a single word. A significant frustration is that the computer to print shipping labels rarely works, sometimes causing customers to wait only to find it out. One customer felt a young man was kind but lied about the cost of required insurance, making them uncomfortable. The business provides many services, but experiences with customer service and equipment reliability can vary.
Most Recent Reviews
June 2025
Customer service was kind, patient and very helpful! My printer at home was not working and Jimmy helped me email it to store to have it printed. He was very knowledgeable and well trained to work in a UPS store! Thank you!
March 2025
Employees are knowledgeable in their job and they get you in and out quickly
March 2025
Tried to ship a package and the young man helping was kind but lied to me about cost. I am not sure if it was intentional. He told me I had no choice but to purchase $100 insurance for the small package. I don’t feel comfortable and plan to go to the post office instead.
More Comments(49)
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