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October 2023 by Joe Lee
No good service
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September 2023 by Vanessa Vazquez
I stopped in yesterday 9/23 @ 10 am. I walked in and a few ladies were in a group by the teller. I asked about opening an account and the teller said the lady right there scanning her receipts can help me. I didn't get the bank associate name Justine/Christine something like that. Immediately her face changed and she acted like I was an inconvenience to her. She had a horrible attitude and was extremely rude. We sat down and I had questions about the account and she was very short and snippy with the worst attitude. I wasn't about to be treated like that and husband and I walked out. We were trying to switch banks and now I will stay with the bank I have. I'm sorry but I get way better professionalism and great customer service at my current bank. If she doesn't like her job she should definitely find one that doesn't include weekends or having to interact with people period. I obviously would give a zero star if possible.
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September 2023 by beacon flint
Thank you Mandy/Amanda Jankowski, they helped me with notary paper signature, that was important for me.
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June 2023 by Jorge Saucedo
Easy access and fast service, although, the outside ATM needs to be fixed
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February 2023 by Jason Ursich
Terrible customer serviceTook 5 days to contact me back after they sent my auto loan title to the wrong address and then Justine Robinson proceeded to give me attitude because I answered a question from my mother as I was on the phone with her, “are you speaking to me or what?” With an attitude. Never herd somebody so rude, not sure what’s going on over there but need to learn how to treat customers.
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December 2021 by Tanya Fook-Marshall
I have banked with BMO Harris Bank since June of 1987. I have had good experiences and received some excellent service from employees during that time span. Recently I have experienced outstanding profecssional, friendly service from Mr. Jordan Gallardo at the Portage Branch located on Willowcreek and Rte.6. This branch is exceptional and the other bankers have been excellent also. I wanted to recommend this particular branch, and compliment Mr. Gallardo.
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August 2021 by WolfAlpha24
Fraud system is flawed. And good luck trying to do anything over the phone especially if you try to close your account. The guy barely spoke english and after 15 minutes of me trying to verify my identity through the bs maze of questions unrelated to my security questions I was told I'd have to go to the branch itself. My schedule conflicts with their hours so it was inconvenient and useless.
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July 2021 by Nicole Wood
My husband and I love banking with BMO Harris, and this location is our branch!!! Jordan, our personal banker is so awesome, so is Brittany and Justina ?! They're all very kind, professional, genuine, and caring. All that you could ask for and expect from a banking experience you get with this bank!
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April 2021 by Nicholas Price
This bank is on top of things!
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November 2020 by marcus kelly
Not a god place to bank, after this next deposit. I’m canceling my services. Terrible, I recommend other places
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March 2020 by Jennifer Lansdowne
Tia is INCREDIBLE!!! Kind, caring and extremely helpful. I'm grateful that I chose this bank and especially this branch.
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September 2019 by Kelli Dudley
Terrible bank. Counted out stacks and stacks of cash, carrying it around in an obvious manner, before putting in a box and giving to a customer. Very childish money handling that could have places the customer at risk. A true amateur hour.
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August 2019 by T. Ehiz
Thanks BMO you've hired two impeccable women
