Menards is a well-known store that offers a wide variety of building supplies, housewares, and materials. Customers appreciate the good prices and the large selection of products, making it a popular choice for home improvement needs. The staff at Menards are often praised for their excellent customer service. Employees like Landon and others are described as respectful, helpful, and going above and beyond to assist customers, such as loading items into vehicles without being asked. The store is generally clean, well-stocked, and offers a pleasant shopping environment. Customers also value the kindness and humanity shown by the staff, as seen when a manager helped retrieve a lost wallet and contacted the customer personally. Even when customers arrive close to closing time, the employees remain patient and courteous. Overall, Menards is recognized not only for its quality products and competitive prices but also for its friendly staff who genuinely care about customer experience. This combination of good service, helpful employees, and a wide product range makes Menards a trusted place for home improvement shopping.
10/10 service from I believe her name is Nicole in the hardware department. Ever time I go in she is very helpful and knowledgeable!!! That’s the kind of people who belong on your team. Attentive and even helped walk with me to the front as I had my son with me.
September 2026
There is an employee at the front end named Jen who is always very rude to me. Maybe little training in customer service is needed! Everyone else are super nice and helpful. The young lady was working at the service desk around 9 this morning. I just have to avoid her from now on.
August 2026
Menards is okay, most of the time they have what I need.